support engineer
2 weeks ago
Support Executive / Support Engineer
Job Description:
Handle customer queries and provide first-level technical support.
Log issues in the support system and track resolution.
Coordinate with internal teams for escalations.
Ensure timely response and closure of support tickets.
Maintain knowledge base and FAQs.
Job Types: Full-time, Permanent
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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