Support Engineer, Device Os
4 hours ago
DESCRIPTION Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics Lab126 began in 2004 as a subsidiary of Amazon com Inc originally creating the best-selling Kindle family of products Since then we have produced devices like Fire tablets Fire TV Amazon Echo and Amazon Show The Amazon Devices group delivers delightfully unique Amazon experiences giving customers instant access to everything digital or physical As a Support Engineer on the Core Device OS team you will be part of a team that owns critical OS components pipelines services tools and application development frameworks - working on projects that push the boundaries of customer-device interaction This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success Some of the key job functions of the support engineer are Provide first level of support for handling Jiras tickets operational issues from production services Provide engineering support of our incoming Jiras tickets including extensive troubleshooting and debugging with responsibilities covering multiple product lines Work on maintenance driven coding projects primarily in C and Python Read and understand complex application code and make code fixes to resolve support issues Develop tools and automate manual operational tasks and easy maintenance of our services Build monitoring metrics dashboard and report System health and Support status metrics Work with remote development Sunnyvale teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set Key job responsibilities Provide first level of support for handling Jiras tickets operational issues from production services Provide engineering support of our incoming Jiras tickets including extensive troubleshooting and debugging with responsibilities covering multiple product lines Work on maintenance driven coding projects primarily in C and Python Hands-on experience in Unix or any scripting language Read and understand complex application code and make code fixes to resolve support issues Develop tools and automate manual operational tasks and easy maintenance of our services Build monitoring metrics dashboard and report System health and Support status metrics Work with remote development Sunnyvale teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set BASIC QUALIFICATIONS - 2 years of software development or 2 years of technical support experience - Bachelor s degree in engineering or equivalent - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages PREFERRED QUALIFICATIONS - Experience with AWS networks and operating systems Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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Device Associate, Device Os
4 hours ago
Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTION A Device Associate s primary responsibility is to execute test case instructions and report discrepancies Role Responsibility 1 Follow SOP predefined test cases and execute test cases prepared for testing Software builds on the mobile platform 2 Raise defects for all failures observed and track doubts related to the execution of test instructions...
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Device Associate, Device Os Org
7 days ago
Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full timeBachelor's degree - Knowledge of QA methodology and tools A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. Role & Responsibility 1. Follow SOP/ predefined test cases and execute test cases prepared for testing Software builds on the mobile platform 2. Raise defects for all failures observed and...
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Testing Associate, Device Os
7 days ago
Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full timeBachelor's degree - Knowledge of QA methodology and tools A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. Role & Responsibility 1. Follow SOP/ predefined test cases and execute test cases prepared for testing Software builds on the mobile platform 2. Raise defects for all failures observed and...
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Device Associate, Device Os Org
5 days ago
Chennai, India ADCI - Tamil Nadu Full timeGraduate or equivalent combination of technical education and work experience - Strong knowledge of QA methodology and tools - Ability to understand test cases and execute them - Comfortable communicating cross-functionally and across management levels in formal and informal settings - Strong organizational skills, tracking multiple test executions...
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Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTION Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics Lab126 began in 2004 as a subsidiary of Amazon com Inc originally creating the best-selling Kindle family of products Since then we have developed innovative devices like Fire tablets Fire TV and Amazon Echo What will you...
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Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTIONAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics Lab126 began in 2004 as a subsidiary of Amazon com Inc originally creating the best-selling Kindle family of products Since then we have developed innovative devices like Fire tablets Fire TV and Amazon Echo What...
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Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTION Ensure to execute test cases prepared for testing Software builds on the mobile platform Perform daily quality checks as per established guidelines and report deviations accurately Understand and ramp up on testing procedures guidelines and policies for new devices and apply the same in day-to-day work Use software tools for validation ...
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Software QA Engineer, Device OS
3 weeks ago
Chennai, India Amazon Lab126 Full timeDescriptionAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of , Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you...
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Software QA Engineer, Device OS
2 weeks ago
Chennai, Tamil Nadu, India Amazon Lab126 Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDescriptionAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of , Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you...
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Device Associate, Device Os, Device Os
2 weeks ago
Chennai, Tamil Nadu, India Amazon.com Full timeDESCRIPTION - Ensure to execute test cases prepared for testing Software builds on the mobile platform - Perform daily quality checks as per established guidelines and report deviations accurately - Use software tools for validation, analysis and data capture on a daily basis - Be comfortable with capturing results, communicating and escalating failures and...
