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customer support

2 weeks ago

Nanganallur Chennai Tamil Nadu, India Auction Ghar Full time ₹ 1,50,000 - ₹ 2,00,000 per year

We are Hiring for Customer support (Experience in Logistics field)

Salary : 15k-20k

Location: Nanganallur

Experience : 1-2yrs

Female Candidate only required

Responsibilities:

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month