Cec - Mis Resource-customer Experience Center-contact Centre Inbound

Job Description As an 811 CEC Officer - Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing...

Job Category KMBL Degree Level Bachelor s Degree CEC Officer - Inbound - Retail Liabilities Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to...

**CEC Officer** - Department - Customer Experience Center - Location - Thane/Noida/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager **Job Role** - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert the...

Job Category KMBL Degree Level Bachelor s Degree Posting Description for Candidates CEC Officer Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries requests to customer...

Job Category KMBL Degree Level Bachelor s Degree CEC Team Coach - Inbound Retail Liabilities Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC Team Manager - Inbound Position Grade Team Coach Job Role Responsible for managing a team of officers handling inbound calls in Retail Liabilities Manage Team to deliver...

Job Category KMBL Degree Level Bachelor s Degree CEC Officer - Inbound - 811 CUFD Customer Unfreeze Department Department Customer Experience Center Location Thane Noida Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To attend the inbound calls icommit make outbound calls to customers in 811 CUFD...

Job Description As the MIS-Principal Manager, you will be a vital link between business stakeholders and IT, ensuring that the bank's contact center operations run smoothly and efficiently. Your role is to understand the needs of various departments, analyze data, and propose innovative solutions to enhance the customer experience.

Job Category KMBL Degree Level Bachelor s Degree Sky Channel - Service - Potential - TL Department Customer Experience Center Location Thane Bangalore Noida Reporting Relationship CEC - Team Manager - Inbound Position Grade Team Leader M3 M4 Job Role Responsible for managing a team of 15-18 officers handling inbound calls for Privileged Customers To Attend...

Job Category KMBL Degree Level Bachelor s Degree 811 Digital - Outbound Officer 811 Digital - Outbound Officer Department Retail Liabilities Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries Contacting potential or existing customers to inform them about a product or service using scripts...

Sky channel - Service - Potential - RM Department Customer Experience Center Location Thane Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers for Privy league customers High Net Worth clients and process the queries requests to customer s satisfaction To...