Cec - Mis Resource-customer Experience

1 week ago

Thane, India Kotak Mahindra Full time

Job Role:

- Periodic extraction and publishing of MIS/Reports/Dashboard/Info graphs and Dumps
- Ensure Data’s are provided to the top management on time and make certain the accuracy of data
- Maintain Timely submission and circulation of Data to the stake holders of below mentioned data
- Ensure data are provided for compliance and Audits and RCSA and related compliances
- Sales Management - Has to provide to ensure data and eligible base provided to sales management unit to drive sales across the contact center.
- Timely and accurate execution of adhoc requests
- Ensure and comply to all control and compliance guidelines on data sharing

Job Description:

- Graduate
- Minimum of 1 year of MIS experience.
- Good Communication Skill
- Good hand on Info graphics, MS Excel, VBA (Macro ), MS access
- Proficient in advance excel, h lookup, v lookup, power pivots
- Basic analytics skills
- Expertise on Power Point, Prezi and other slide making platforms.
- Comfortable with flexible shift and work timings

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