Sky Service Potential
3 weeks ago
Sky channel - Service - Potential - RM Department Customer Experience Center Location Thane Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers for Privy league customers High Net Worth clients and process the queries requests to customer s satisfaction To identify and convert the opportunities for cross selling banking product on customer s call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer delight and consistent service experience including timely resolution of customer queries issues Complete the logs specified by the process End-of-day target Adherence to Information Security norms quality process norms To be aware of and comply with any updates about the process Act on the feedback given by Team Leader Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills - Verbal Written Flexible to work 24 7 For Females 7AM till 8PM including Sunday holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities Be Confident and willing to learn with a flair for knowledge Possess an upbeat positive can-do attitude works with integrity Team Player collaborative Self-motivated person including the ability to act as a role model within the organization Should be able to establish rapport quickly with peers managers customers
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Sky Service Potential
3 weeks ago
Thāne, Maharashtra, India Kotak Mahindra Bank Full timeSky Channel - Service - Potential - TL Department Customer Experience Center Location Thane Bangalore Noida Reporting Relationship CEC - Team Manager - Inbound Position Grade Team Leader M3 M4 Job Role Responsible for managing a team of 15-18 officers handling inbound calls for Privileged Customers To Attend the...
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Sky Service Distribution
3 weeks ago
Thāne, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree SKY Channel Service - Distribution - RM Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests...
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Sky Service Distribution
3 weeks ago
Thāne, Maharashtra, India Kotak Mahindra Bank Limited Full timeJob DescriptionSKY Channel Service - Distribution - RMDepartment Customer Experience CenterLocation Thane/Noida/BangaloreReporting Relationship CEC - Team Leader - InboundPosition Grade Assistant ManagerJob Role- To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction- To identify and...
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Thāne, Maharashtra, India Kotak Mahindra Bank Limited Full timeJob DescriptionSky channel - Service - Affluent - RMDepartment Customer Experience CenterLocation ThaneReporting Relationship CEC - Team Leader - InboundPosition Grade Assistant Manager/Deputy ManagerJob Role- To Attend the inbound calls of the premier customers/HNI Clients and process the queries & requests to customer's satisfaction- To identify and...
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Thāne, Maharashtra, India Kotak Mahindra Bank Full time ₹ 1,04,000 - ₹ 1,30,878 per yearKey Responsibilities:Conduct regular financial and sales audits to ensure data accuracy and compliance with internal policies.Analyze audit findings and prepare detailed reports with actionable insights.Collaborate with cross-functional teams to identify process gaps and recommend improvements.Maintain and update audit checklists and documentation. Required...
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Thāne, Maharashtra, India Kotak Mahindra Bank Full timeKey Responsibilities Conduct regular financial and sales audits to ensure data accuracy and compliance with internal policies Analyze audit findings and prepare detailed reports with actionable insights Collaborate with cross-functional teams to identify process gaps and recommend improvements Maintain and update audit checklists and documentation ...
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Thāne, Maharashtra, India Kotak Mahindra Bank Limited Full timeJob DescriptionKey Responsibilities:- Conduct regular financial and sales audits to ensure data accuracy and compliance with internal policies.- Analyze audit findings and prepare detailed reports with actionable insights.- Collaborate with cross-functional teams to identify process gaps and recommend improvements.- Maintain and update audit checklists and...
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Premier Customer Contact Specialist
7 days ago
Thāne, Maharashtra, India beBeeCrossSeller Full time ₹ 6,00,000 - ₹ 12,00,000Customer Experience RepresentativeSky channel - Service - Affluent - RMDepartment Customer Experience CenterLocation ThaneReporting Relationship CEC - Team Leader - InboundPosition Grade Assistant Manager/Deputy ManagerJob Responsibilities
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15h Left) RM-Global Indian-Branch Banking-VRM
3 weeks ago
Thāne, Maharashtra, India Kotak Mahindra Bank Limited Full timeJob DescriptionJD - RM - Global IndianDepartment CEC (SKY Branch)Location Thane and HyderabadNumber of Positions Reporting Relationships Position Grade M1 to M5- Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided by...
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Customer Service Executive
3 days ago
Thāne, Maharashtra, India Livlong 365 Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJob Title: Customer Service Executive Department: Healthcare Work Experience: Minimum: 1 year of relevant experience in customer service or a related role. Educational Qualification: HSC or above. Roles and Responsibilities:Make outbound calls to potential and existing customers to promote healthcare-related products and services. Manage inbound customer...
