Sky Service Potential
4 days ago
Sky channel - Service - Potential - RM Department Customer Experience Center Location Thane Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers for Privy league customers High Net Worth clients and process the queries requests to customer s satisfaction To identify and convert the opportunities for cross selling banking product on customer s call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer delight and consistent service experience including timely resolution of customer queries issues Complete the logs specified by the process End-of-day target Adherence to Information Security norms quality process norms To be aware of and comply with any updates about the process Act on the feedback given by Team Leader Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills - Verbal Written Flexible to work 24 7 For Females 7AM till 8PM including Sunday holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities Be Confident and willing to learn with a flair for knowledge Possess an upbeat positive can-do attitude works with integrity Team Player collaborative Self-motivated person including the ability to act as a role model within the organization Should be able to establish rapport quickly with peers managers customers
-
Sky Service Potential
4 days ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Sky Channel - Service - Potential - TL Department Customer Experience Center Location Thane Bangalore Noida Reporting Relationship CEC - Team Manager - Inbound Position Grade Team Leader M3 M4 Job Role Responsible for managing a team of 15-18 officers handling inbound calls for Privileged Customers To Attend...
-
Sky Service Distribution
4 days ago
Thane, MH, IN Kotak Mahindra Bank Full timeSKY Channel Service - Distribution - RM Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to customer s satisfaction To identify and convert the...
-
▷ 3 Days Left: Sky Service Distribution
1 week ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description The Sky Service Distribution Relationship Manager is a vital role within our Sky Channel-Contact Centre Inbound department. You will be the first point of contact for our valued customers, providing exceptional customer support and ensuring a positive experience. Your primary focus will be on managing and nurturing relationships with our...
-
Sky Service Distribution
3 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description As the Team Leader for Sky Service - Distribution, you will play a crucial role in managing and motivating a team of inbound officers. Your primary objective is to ensure efficient and effective handling of customer inquiries and transactions related to retail liabilities products. You will be responsible for creating a positive and...
-
[Urgent Search] Sky Service Card Retention
3 weeks ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description As a Sky Service Card Retention Relationship Manager, you will be a key player in our Contact Centre Inbound team. Your primary objective is to foster strong connections with our credit card customers, ensuring their satisfaction and loyalty. This role offers an exciting chance to be part of a vibrant team, making a tangible impact on...
-
Sky Global Indian Classic
1 week ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description JD - RM - Global Indian Department CEC (SKY Branch) Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 - Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided...
-
Thane, India Kotak Mahindra Full time**Sky channel - Service - Affluent - RM** - Department - Customer Experience Center - Location - Thane - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager/Deputy Manager **Job Role** - **To Attend the inbound calls of the premier customers/HNI Clients and process the queries & requests to customer's satisfaction**: -...
-
Accounts Executive
9 hours ago
Malappuram, KL, IN SKY OCEAN FREIGHT Full timeAbout Sky Ocean Shipping Sky Ocean Shipping is a leading logistics and freight forwarding company offering end-to-end solutions in sea air and land transportation With a strong network across the Middle East and Asia we specialize in international shipping customs clearance warehousing and project cargo delivering reliability efficiency and customer-focused...
-
Rm-global Indian-branch Banking-vrm
4 weeks ago
Thane, MH, IN Kotak Mahindra Bank Full timeJD - RM - Global Indian Department CEC SKY Branch Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client identify opportunities and matching these opportunities to...
-
Cuttack, OR, IN MARUTI SUZUKI SKY AUTOMOBILES Full timeJob Title Maruti Driving School Incharge Front Desk Manager Department Maruti Driving School MDS Location Sky Automobiles Bidansi Key Responsibilities Serve as the first point of contact for all customers and visitors at the Driving School Handle customer inquiries course details admission formalities and follow-ups Coordinate with instructors and the...
