Sky Service Potential
4 weeks ago
Sky channel - Service - Potential - RM Department Customer Experience Center Location Thane Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers for Privy league customers High Net Worth clients and process the queries requests to customer s satisfaction To identify and convert the opportunities for cross selling banking product on customer s call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer delight and consistent service experience including timely resolution of customer queries issues Complete the logs specified by the process End-of-day target Adherence to Information Security norms quality process norms To be aware of and comply with any updates about the process Act on the feedback given by Team Leader Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills - Verbal Written Flexible to work 24 7 For Females 7AM till 8PM including Sunday holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities Be Confident and willing to learn with a flair for knowledge Possess an upbeat positive can-do attitude works with integrity Team Player collaborative Self-motivated person including the ability to act as a role model within the organization Should be able to establish rapport quickly with peers managers customers
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Sky Service Potential
4 weeks ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Sky Channel - Service - Potential - TL Department Customer Experience Center Location Thane Bangalore Noida Reporting Relationship CEC - Team Manager - Inbound Position Grade Team Leader M3 M4 Job Role Responsible for managing a team of 15-18 officers handling inbound calls for Privileged Customers To Attend...
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Sky Service Distribution
4 weeks ago
Thane, MH, IN Kotak Mahindra Bank Full timeSKY Channel Service - Distribution - RM Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to customer s satisfaction To identify and convert the...
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Malappuram, KL, IN SKY OCEAN FREIGHT Full timeSales cum Customer Service Executive - Shipping Logistics Sky Ocean Shipping India Pvt Ltd - Malappuram Kerala Experience 1-4 years Job Type Full-Time About Us Sky Ocean Shipping is a UAE-based logistics and freight forwarding company offering complete sea freight air freight and supply chain management solutions Our Malappuram office serves as the...
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Thane, India Kotak Mahindra Bank Limited Full timeJob Description The Sky Global Indian Service-Team Leader will oversee a dedicated team within the Contact Centre Inbound department at Kotak Mahindra Bank Ltd. This role is crucial for managing customer relationships and providing timely, accurate support. The leader will drive the team's performance, ensuring a high standard of service and a positive...
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Thane, India Kotak Mahindra Full time**Sky channel - Service - Affluent - RM** - Department - Customer Experience Center - Location - Thane - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager/Deputy Manager **Job Role** - **To Attend the inbound calls of the premier customers/HNI Clients and process the queries & requests to customer's satisfaction**: -...
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Accounts Executive
3 weeks ago
Malappuram, KL, IN SKY OCEAN FREIGHT Full timeAbout Sky Ocean Shipping Sky Ocean Shipping is a leading logistics and freight forwarding company offering end-to-end solutions in sea air and land transportation With a strong network across the Middle East and Asia we specialize in international shipping customs clearance warehousing and project cargo delivering reliability efficiency and customer-focused...
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Senior Engineer Operations
3 days ago
Thane, MH, IN Linde Full timeLinde South Asia Services Pvt Ltd Business Area Operations Senior Engineer Operations Maintenance - Onsite Operations Murbad Maharashtra India Working Scheme On-Site Job Type Regular Permanent Unlimited FTE Reference Code req23560 It s about Being What s next What s in it for you A Senior Engineer Operations Maintenance - Onsite Operations will be...
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Sales Manger
1 week ago
Hugli, WB, IN SKY TECH APP SOLUTION Full timeWe are looking for a Sales Executive to join our growing team at Sky Tech App Solution The candidate will be responsible for promoting and selling our billing software CRM systems and business solutions to small and medium-sized businesses The ideal person should be confident good at communication and passionate about achieving targets Responsibilities...
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Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Key Responsibilities Conduct regular financial and sales audits to ensure data accuracy and compliance with internal policies Analyze audit findings and prepare detailed reports with actionable insights Collaborate with cross-functional teams to identify process gaps and recommend improvements Maintain and...
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Sky Service Ccu
1 week ago
Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Handling customer queries complaints primarily on emails letters and calls for Retail Assets Adhere to agent-level Service Level Agreement SLAs specific by the process Ensure adherence to time schedules Turn Around Time Complete the logs specified by the process End-of-day target Adherence to Information...
