Sky Global Indian Service-Team Leader-Customer Experience Center-Contact Centre Inbound

Job Description The Sky Service Cards - RM-Sky Channel-Contact Centre Inbound role is a customer-facing position, where you will be the first point of contact for credit cardholders. Your primary goal is to resolve customer queries and provide excellent service, ensuring a positive and seamless experience.

Job Description The Sky Service Cards - RM-Sky Channel-Contact Centre Inbound role is an integral part of our customer service team, dedicated to providing exceptional support to our credit cardholders. You will be the first point of contact for customers, offering assistance and guidance with their credit card-related inquiries. Additionally, you will play...

Job Description As an RM-Sky Channel-Contact Centre Inbound representative, you will be the front-line support for our credit card customers. Your primary goal is to ensure customer satisfaction and loyalty by delivering exceptional service and building strong relationships. You will also play a crucial role in promoting and cross-selling our bank's...

Job Description As the Regional Manager, you will play a pivotal role in driving the success of the Sky Channel- Global Indian department within Kotak Mahindra Bank Ltd. Your primary responsibility will be to manage and guide the Global Indian Service Team, ensuring they deliver an exceptional customer experience. You will be a key leader, setting the tone...

Job Description JD - RM - Global Indian Department CEC (SKY Branch) Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 - Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided...

Job Description CEC Officer - Inbound - Retail Liabilities Department Sky Channel-VKYC Location Thane Reporting To Sky Service UVKYC - Team Leader Position Grade M1/M2 Job Role - To Attend the inbound and Outbound calls of customers in UVKYC and process the queries & requests to customer's satisfaction - Responsible for quality communication and customer...

Job Description Attend inbound customer calls related to Retail Liabilities, ensuring prompt and satisfactory resolution of queries and service requests. Identify and convert opportunities for cross-selling banking products during customer interactions. Deliver quality communication and customer service within defined productivity and service benchmarks....

CEC Officer - Inbound - Privy Department Customer Experience Center Location Thane Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities Credit Cards and process the queries requests to customer s satisfaction To identify and...

DescriptionAs a Sky-Analyst-Service Quality, you will play a crucial role in maintaining and enhancing our contact center's performance. Your primary responsibility will be to assess and evaluate the quality of customer interactions, providing valuable insights and recommendations to improve overall service standards. This role is integral to our...

Job Description As a Sky-Analyst-Service Quality, you will play a crucial role in maintaining and enhancing our contact center's performance. Your primary responsibility will be to assess and evaluate the quality of customer interactions, providing valuable insights and recommendations to improve overall service standards. This role is integral to our...