Sky Service Distribution
5 days ago
Job Description Attend inbound customer calls related to Retail Liabilities, ensuring prompt and satisfactory resolution of queries and service requests. Identify and convert opportunities for cross-selling banking products during customer interactions. Deliver quality communication and customer service within defined productivity and service benchmarks. Ensure customer delight by providing consistent service experiences and timely resolution of issues. Complete daily logs and meet end-of-day targets as specified by the process. Adhere to Information Security norms and quality process standards. Stay updated with any process changes and ensure compliance. Actively implement feedback from Team Leaders, Team Coaches, or Quality teams to improve performance and service delivery.
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Thane, India Kotak Mahindra Bank Limited Full timeJob Description As a Sky-Analyst-Service Quality, you will play a crucial role in maintaining and enhancing our contact center's performance. Your primary responsibility will be to assess and evaluate the quality of customer interactions, providing valuable insights and recommendations to improve overall service standards. This role is integral to our...
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Sky Service Cards
3 days ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description The Sky Service Cards - RM-Sky Channel-Contact Centre Inbound role is an integral part of our customer service team, dedicated to providing exceptional support to our credit cardholders. You will be the first point of contact for customers, offering assistance and guidance with their credit card-related inquiries. Additionally, you will play...
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Sky Service Cards
3 days ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description As an RM-Sky Channel-Contact Centre Inbound representative, you will be the front-line support for our credit card customers. Your primary goal is to ensure customer satisfaction and loyalty by delivering exceptional service and building strong relationships. You will also play a crucial role in promoting and cross-selling our bank's...
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thane, India Kotak Mahindra Bank Full timeDescriptionAs a Sky-Analyst-Service Quality, you will play a crucial role in maintaining and enhancing our contact center's performance. Your primary responsibility will be to assess and evaluate the quality of customer interactions, providing valuable insights and recommendations to improve overall service standards. This role is integral to our...
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3 Days Left: Sky Service Product
3 weeks ago
Hyderabad, India Kotak Mahindra Bank Limited Full timeJob Description The Sky Service Product RM will be a vital part of our Sky Channel team, dedicated to delivering an outstanding customer experience. This role involves managing and resolving customer inquiries and issues related to our retail assets sky channel. The successful candidate will play a crucial role in maintaining and enhancing our customer...
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Sky Phygital
3 weeks ago
Chennai, India Kotak Mahindra Bank Limited Full timeJob Description As a Sky Phygital Relationship Manager, you will play a crucial role in our sales team, focusing on the Sky Channel-Phygital department. Your primary objective will be to promote and sell Kotak's products and services to potential clients in the Chennai region. This role offers an exciting opportunity to develop and manage client...
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Thane, India Kotak Mahindra Bank Limited Full timeJob Description The Sky Global Indian Service-Team Leader will oversee a dedicated team within the Contact Centre Inbound department at Kotak Mahindra Bank Ltd. This role is crucial for managing customer relationships and providing timely, accurate support. The leader will drive the team's performance, ensuring a high standard of service and a positive...
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Sky Global Indian
1 day ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description JD - RM - Global Indian Department CEC (SKY Branch) Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 - Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided...
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Information Technology Specialist
3 weeks ago
Mumbai, India Sky Nexus Full timeJob Description Company Description Sky Nexus Australia is a provider of IT services and consulting, with a focus on information security solutions for small and medium-sized enterprises (SMEs). We specialize in empowering SMEs with secure and reliable technology to address their unique challenges in information technology and cybersecurity. By offering...
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System Engineer
3 days ago
Bengaluru, India Sky Nexus Full timeJob Description Company Description Sky Nexus specializes in providing IT services and consulting solutions tailored to small and medium-sized enterprises (SMEs), with a strong focus on information security. Committed to empowering SMEs, Sky Nexus helps businesses address the challenges of modern technology and cybersecurity. By delivering customized,...