Sky Service Ccu

Job Description The Sky Service Distribution Relationship Manager is a vital role within our Sky Channel-Contact Centre Inbound department. You will be the first point of contact for our valued customers, providing exceptional customer support and ensuring a positive experience. Your primary focus will be on managing and nurturing relationships with our...

Job Category KMBL Degree Level Bachelor s Degree Sky Channel - Service - Potential - TL Department Customer Experience Center Location Thane Bangalore Noida Reporting Relationship CEC - Team Manager - Inbound Position Grade Team Leader M3 M4 Job Role Responsible for managing a team of 15-18 officers handling inbound calls for Privileged Customers To Attend...

Job Category KMBL ob Role The Team Lead is responsible for handling a team of Email from RA CDF business One on One call listening Email Audit Social Media responses audit and feedback Drive team s performance by sharing the feedback on a daily basis Ensure strict adherence to the internal control monitoring processes for ensuring timeliness quality and...

Job Description ob Role : . The Team Lead is responsible for handling a team of Email from RA & CDF business. . One on One call listening / Email Audit / Social Media responses audit and feedback. . Drive team's performance by sharing the feedback on a daily basis. . Ensure strict adherence to the internal control & monitoring processes for ensuring...

Sky channel - Service - Potential - RM Department Customer Experience Center Location Thane Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers for Privy league customers High Net Worth clients and process the queries requests to customer s satisfaction To...

Job Description The Sky Global Indian Service-Team Leader will oversee a dedicated team within the Contact Centre Inbound department at Kotak Mahindra Bank Ltd. This role is crucial for managing customer relationships and providing timely, accurate support. The leader will drive the team's performance, ensuring a high standard of service and a positive...

Job Description JD - RM - Global Indian Department CEC (SKY Branch) Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 - Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided...

SKY Channel Service - Distribution - RM Department Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to customer s satisfaction To identify and convert the...

**Sky channel - Service - Affluent - RM** - Department - Customer Experience Center - Location - Thane - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager/Deputy Manager **Job Role** - **To Attend the inbound calls of the premier customers/HNI Clients and process the queries & requests to customer's satisfaction**: -...

Job Description - Handling customer queries / complaints primarily on emails, letters and calls for Retail Assets - Adhere to agent-level Service Level Agreement (SLAs) specific by the process - Ensure adherence to time schedules (Turn Around Time) - Complete the logs specified by the process (End-of-day target) - Adherence to Information Security norms &...