(23/10/2025) Sales Cum Customer Service Executive

3 weeks ago


Malappuram KL IN SKY OCEAN FREIGHT Full time

Sales cum Customer Service Executive - Shipping Logistics Sky Ocean Shipping India Pvt Ltd - Malappuram Kerala Experience 1-4 years Job Type Full-Time About Us Sky Ocean Shipping is a UAE-based logistics and freight forwarding company offering complete sea freight air freight and supply chain management solutions Our Malappuram office serves as the back-office and customer coordination hub supporting our UAE operations and global clients We are looking for a motivated Sales cum Customer Service Executive to handle client coordination sales support and customer service activities The role involves managing inquiries preparing quotations following up with clients and ensuring excellent service delivery Key Responsibilities Handle customer inquiries and provide information on shipping and logistics services Prepare and send quotations follow up on leads and convert them into confirmed bookings Coordinate with the UAE office operations and documentation teams for shipment updates Maintain strong communication with existing and potential clients Ensure timely resolution of customer queries and service issues Support the sales team in achieving monthly and quarterly targets Keep records of customer interactions bookings and feedback Requirements Bachelor s degree in Business Logistics or a related field 1-4 years of experience in customer service or sales preferably in shipping or freight forwarding Good understanding of sea freight air freight and logistics operations Strong communication coordination and follow-up skills Proficient in MS Office and comfortable with email correspondence Positive attitude and ability to handle clients professionally Benefits Competitive salary and incentives Opportunity to work with a UAE-based global logistics company Supportive and professional work environment Job Type Full-time Pay 300 000 00 - 360 000 00 per year Work Location In person



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