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Reservations Associate

3 weeks ago

Kochi, India Grand Hyatt Kochi Full time

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Associate - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

**Qualifications**:
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience as Associate - Reservations in either Reservation or Front Office in larger operation. Good problem solving, administrative and interpersonal skills are a must.