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Reservation Associate

3 weeks ago

Ernakulam North Kochi Kerala, India Sidra Pristine Hotel & Portico Halls Full time

Handling and managing thereservation processes through various communication platforms.

**Responsibilities**:

- Handle inquiries and obtain correct information regarding details of reservation
- Confirm and process reservation requests.
- Ensure all information pertaining to reservations are properly taken and entered into the system
- Keep up to date rooms available for sale and any changes in hotel room rates
- Help maximise room sales by upselling to a higher category
- Check arrival list for next day arrival bookings

**Work Experience**

1 to 2 Years

**Qualification**:

- Diploma or Degree in Hotel Management or related field.
- Previous experience in reservations.

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Ernakulam North, Ernakulam - 682018, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- Reservations: 1 year (required)

**Language**:

- English (required)