Reservation Associate
2 days ago
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or . equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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Reservation Associate
1 hour ago
Mumbai, India Solo Hires Full timeJob role: Reservation Associate Location: Parel, Mumbai Experience: 1+ yrs Industry: Hotel **Salary**: negotiable on CTC. Job description: need to have experience as a Reservation Associate. Best Regards, Sravanthi **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: - Morning shift - Night shift - Rotational shift Ability...
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Reservation Associate
1 week ago
Mumbai, Maharashtra, India LabourNet Full timeReservations Associate Key Responsibilities:Manage multiple tasks efficiently, including handling reservations, responding to inquiries, and updating systems simultaneously.Communication: Effectively communicate with customers, colleagues, and other departments (e.g., sales, marketing) to fulfill customer requests and resolve issues.Handle reservation...
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Reservation Associate
2 weeks ago
Mumbai, Maharashtra, India Marriott International, Inc Full time**Additional Information** **Job Number**25072829 **Job Category**Reservations **Location**JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India, 400049 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Reservations Associate
2 days ago
Mumbai, Maharashtra, India Marriott International, Inc Full time**Job Number** 24153084 **Job Category** Reservations **Location** JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Reservation Associate
2 weeks ago
Mumbai, Maharashtra, India IBFW Hospitality Pvt. Ltd. Full time**Reservations Associate** **Location**: Hotel Sahara Star, Near T1 Airport, Mumbai **Company**: IBFW Hospitality **About the Role** **Key Responsibilities** - Accurately input bookings into the PMS and maintain updated records. - Provide guests with information on availability, pricing, promotions, and hotel services. - Coordinate with hotel teams to...
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Reservation Associate/telecaller
6 days ago
Mumbai, India Triedge Solution Full timePosition: Reservation Associate/Telecaller **Salary**: 240000 - 300000 Annually Location: Mumbai **Job Type**: Fresher **Salary**: ₹240,000.00 - ₹300,000.00 per year Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...
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Reservation Associate
2 weeks ago
Mumbai, Maharashtra, India U Rivergate Karjat Full timeYour day to day As a Reservations Specialist, you'll often be the first impression our guests have of our hotels - and first impressions count. You’ll be kept busy answering incoming calls from guests - enquiring about their preferences - to match them with a hotel that best meets their needs. Always ensuring they’re set up to have a memorable...
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Reservation Associate
2 weeks ago
Mumbai, Maharashtra, India U Rivergate Karjat Full timeYour day to day As a Reservations Specialist, you'll often be the first impression our guests have of our hotels - and first impressions count. You’ll be kept busy answering incoming calls from guests - enquiring about their preferences - to match them with a hotel that best meets their needs. Always ensuring they’re set up to have a memorable...
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Reservations Executive
1 week ago
mumbai, India Westin Hotels & Resorts Full timeAdditional InformationJob Number Job CategoryReservationsLocationThe Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...
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Reservations Executive
2 days ago
Mumbai, Maharashtra, India Westin Hotels & Resorts Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAdditional InformationJob Number Job CategoryReservationsLocationThe Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...
