Front Office Associate

10 hours ago


Maradu Kochi Kerala, India The classik fort hotel Full time ₹ 1,44,600 - ₹ 1,86,000 per year

Job Summary:

The Front Office Associate is the first point of contact for guests and visitors. The role involves handling guest check-ins/check-outs, managing reservations, providing information, and ensuring smooth operations at the front desk. The position requires excellent communication, customer service, and organizational skills.

Key Responsibilities:

Greet guests warmly upon arrival and assist with check-in/check-out procedures.

Handle guest inquiries, complaints, and requests in a professional and courteous manner.

Manage reservations, cancellations, and room allocations using the property management system.

Maintain guest records, billing, and payment processing accurately.

Coordinate with housekeeping and other departments to ensure guest satisfaction.

Answer phone calls and emails promptly and provide information about hotel services, facilities, and local attractions.

Uphold front desk security by following company procedures, monitoring logbooks, and issuing room keys.

Maintain a clean and organized front desk area.

Support in upselling rooms, packages, and hotel services to maximize revenue.

Ensure adherence to company policies, SOPs, and customer service standards.

Job Types: Full-time, Part-time, Permanent

Pay: ₹12, ₹15,500.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time

Education:

  • Bachelor's (Preferred)

Language:

  • English, Malayalam (Preferred)

Location:

  • Maradu, Kochi, Kerala (Preferred)

Work Location: In person



  • Kakkanad, Kochi, Kerala, India PARK RESIDENCY Full time ₹ 1,44,000 - ₹ 2,04,000 per year

    As a Front Office Associate you will be a key member of our hospitality team, responsible for ensuring smooth and efficient front office operations. The role is key to creating a positive first impression of the Hotel.Key Responsibilities:Greet guests warmly upon arrival and assist with check in /check out procedures.Handle room reservations, cancellations...

  • Executive Front Office

    21 hours ago


    Kochi, Kerala, India Cushman & Wakefield Full time

    **Job Title** Executive Front Office **Job Description Summary** Customer relationship, MIS report and handling associate data Customer relationship, MIS report and handling associate data INCO: “Cushman & Wakefield”


  • Maradu, Kochi, India CMK S Habitate Centre Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Summary The Front Office Executive serves as the first point of contact for guests, providing exceptional service and ensuring a smooth check-in, stay, and check-out experience. This role involves managing front desk operations, handling guest inquiries and reservations, coordinating with other departments, and upholding the resort's hospitality...


  • Kakkanad, Kochi, Kerala, India Zoot Stay, Infopark Kochi Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Description:We are seeking a professional and customer-focused Front Office Associate to join our team at our hotel in Kakkanad. The ideal candidate will be the first point of contact for guests, ensuring a seamless check-in and check-out experience while delivering excellent customer service.Key Responsibilities:Greet and assist guests with check-in,...


  • Thycaud, Thiruvananthapuram, Kerala, India Hotel Thamburu International Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    We're Hiring Front Office Associate (Male)– 4-Star HotelLocation: Hotel Thamburu International,ThiruvananthapuramPosition: Front Office Associate (Full-Time)Join our dynamic hospitality team at Hotel Thamburu International, a premier 4-star property known for its exceptional guest service and elegant atmosphere. We are looking for a Front Office Associate...

  • Front Office Associate

    21 hours ago


    Vypin, Kerala, India LAGO LEISURE RESORT, CHERAI Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Front Office AssociateLocation: Lago Leisure Resort & Spa, Cherai Beach, Ernakulam,KeralaDepartment: Front OfficeReports To: Front Office Manager / Duty ManagerJob Summary:The Front Office Associate is the face of Lago Leisure Resort & Spa. This role is responsible for providing a warm welcome to guests, handling check-in and check-out procedures,...


  • Thiruvananthapuram, Kerala, India Zeakus service llp Full time

    **Front Office Associate** **Location**: Trivandrum (TVM) **Experience**:Fresher** **Age Limit**: 20 to 27 years **Gender Preference**:Male** **Salary**: ₹15,000 to ₹17,500 per month **Key Responsibilities**: - **Guest Services**: - Welcome guests and visitors with a professional, courteous, and friendly demeanor. - Handle check-ins and check-outs...

  • Front Office Associate

    21 hours ago


    Calicut, Kerala, India ZEAK US Full time

    **Front Office Associate** **Location**: Calicut **Experience**: 8 months **Gender**: Male or Female **Responsibilities**: - **Customer Interaction**: Greet visitors and clients, ensuring a warm and professional reception. - **Phone Management**: Answer and direct phone calls, take messages, and handle inquiries efficiently. - **Appointment...

  • Front Office Associate

    21 hours ago


    Palghat District, Kerala, India Au Revoir Full time

    AUREVOIR RESORTS HIRING FRONT OFFICE ASSOCIATE EXPERIENCE : 1 YEAR IN HOTEL INDUSTRY QUALIFICATION : ANY DEGREE CONTACT ; 7907201093 **Job Types**: Full-time, Permanent Pay: ₹8,364.65 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: -...


  • Kochi, Kerala, India Grand Hyatt Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely...