Front Office Associate
10 hours ago
DESIGNATION: FRONT OFFICE ASSOCIATE
EXPERIENCE: MINIMUM 1 YEAR
LOCATION: KOCHI
INDUSTRY: HOTEL
- Assisting guests with check-in and check-out procedures.
- Providing information about hotel facilities, services, and local attractions.
- Handling guest inquiries, requests, and complaints in a professional and timely manner.
- Making reservations and managing room allocations.
- Processing payments and maintaining accurate records.
- Coordinating with other hotel departments to ensure guest satisfaction.
- Assisting with the smooth operation of the front desk and lobby area.
- Maintaining a neat and organized front desk appearance.
- Ensuring the safety and security of guests by following hotel procedures.
- Displaying excellent communication and interpersonal skills.
- Possessing strong customer service orientation.
- Having a basic understanding of hotel operations and systems.
- Upholding the hotel's standards and policies.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹13,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Education**:
- Diploma (preferred)
**Experience**:
- FRONT OFFICE ASSOCIATE (required)
**Language**:
- English (required)
**Speak with the employer**
+91 7356340333
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