Customer Support Executive
7 days ago
_**Key Responsibility:
- **_
- Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
- Troubleshoot customer problems and resolve them efficiently.
- Escalate complex issues to senior staff or technical teams when necessary.
- Maintain deep understanding of the company’s products or services.
- Guide customers through product usage or troubleshooting.
- **Required Skills & Qualifications:
- **_
- Bachelor's degree in any discipline (preferred).
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Both Freshers and Experienced can Apply.
- Prior experience in customer service or support roles is an advantage.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,621.24 - ₹31,337.81 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9430049665
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