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Customer Support Executive

3 weeks ago

Gurugram Haryana, India Infiniserve IT Solution Pvt Ltd Full time

_**Key Responsibility:

- **_
- Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
- Troubleshoot customer problems and resolve them efficiently.
- Escalate complex issues to senior staff or technical teams when necessary.
- Maintain deep understanding of the company’s products or services.
- Guide customers through product usage or troubleshooting.
- **Required Skills & Qualifications:

- **_
- Bachelor's degree in any discipline (preferred).
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Both Freshers and Experienced can Apply.
- Prior experience in customer service or support roles is an advantage.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,621.24 - ₹31,337.81 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9430049665