
Customer Relationship Executive
1 week ago
**कृपया आवेदन करने से पहले पूरी जॉब डिटेल ध्यान से पढ़ें। अगर आपने बिना पढ़े सीधे कॉल किया और प्रोफाइल उपयुक्त पाई गई, तो तुरंत जॉब मिल सकती है। लेकिन अगर आपने ध्यान नहीं दिया और सही प्रोफाइल नहीं हुई, तो अवसर हाथ से जा सकता है।**
**Key Responsibilities**:
- Manage client relationships post order placement and ensure smooth communication.
- Coordinate with internal departments (sales, production, accounts) to resolve client queries.
- Ensure timely updates to clients regarding order status, dispatches, and service support.
- Collect and record genuine feedback from clients.
- Follow up for payments and maintain customer satisfaction throughout the process.
- Maintain proper records of client interactions and service activities.
- Address escalations and ensure client retention.
**Required Skills & Experience**:
- **Minimum 1 year of experience** in a similar role in the **manufacturing industry**.
- Excellent communication skills in Hindi and basic English (verbal and written).
- Strong follow-up ability and proactive mindset.
- Client-focused attitude with a problem-solving approach.
- Professional and polite conduct on calls and in-person interactions.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9811263116
Application Deadline: 15/04/2025
Expected Start Date: 15/04/2025
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