Customer Relations Executive

24 hours ago

Raj Nagar Extension Ghaziabad Uttar Pradesh, India Orriva By Lotus Hospitality Full time

**Job Title: Customer Relations Executive (Tele-caller) - Female**

We are hiring for a Customer Relations Executive (Tele-caller) - Female, who has to generate leads, sell packages, and handle customer inquiries via phone.

Key responsibilities include making outbound calls to promote venues and services, taking inbound calls to assist clients, managing customer data in a CRM, and following up to ensure satisfaction and book events. Strong communication, persuasive selling skills, patience, and a positive attitude are essential for this role.

**Job Location**:Orriva by Lotus** Raj Nagar Extension, Ghaziabad.

**Job Timings**: 11 a. m to 9 p.m.

**Age Limit**:18 Years to 35 Years

**We Offer**:

- Competitive Salary ranging from 15000 INR to 25000 INR, as per knowledge and Experience.\
- Opportunity to be part of growing hospitality brand.
- Professional and Safe Work Environment.
- Growth and Training Support.

**Responsibilities**:

- **Sales & Promotion**: Make outbound calls to potential and existing clients to promote the hotel's services, banquet facilities, and food & beverage packages.
- **Inbound Customer Service**: Handle incoming calls to answer customer questions, address concerns, and provide information about venue availability and offerings.
- **Lead Generation & Follow-up**: Identify and qualify potential leads for events and follow up with prospects to nurture relationships and drive bookings.
- **Customer Relationship Management (CRM)**: Accurately record all customer interactions, update contact details, and maintain customer databases.
- **Meeting Targets**: Work towards achieving sales targets and contributing to the overall performance of the sales team.
- **Data Analysis**: Report on call outcomes, customer feedback, and observations to the team lead to help improve sales strategies.

**Required Skills & Qualifications**
- **Excellent Communication Skills**: Strong verbal communication and interpersonal skills to engage effectively with customers.
- **Persuasive & Confident**: Ability to persuade customers, close sales, and handle objections with a positive attitude.
- **Customer-Focused**: A genuine interest in interacting with people and providing excellent customer service.
- **Patience & Listening Skills**: Ability to listen attentively to customer needs and resolve issues calmly.
- **CRM & Technical Proficiency**: Familiarity with CRM software for data management and basic computer skills for record-keeping.
- **Organizational Skills**: Strong time management and multitasking abilities to handle call volumes efficiently.
- **Must have passed 10+2 from a Reputed English Medium School.**
- Previous experience of minimum 1 year in a telemarketing, tele-calling, or tele-sales.
- Knowledge of the hospitality or event industry.
- A proven track record of generating sales and building rapport with clients.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Work Location: In person

  • Customer Relations Executive

    15 hours ago

    Raj Nagar Extension, Uttar Pradesh, India Orriva By Lotus Hospitality Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Job Title: Customer Relations Executive (Tele-caller) - FemaleWe are hiring for a Customer Relations Executive (Tele-caller) – Female, who has to generate leads, sell packages, and handle customer inquiries via phone.Key responsibilities include making outbound calls to promote venues and services, taking inbound calls to assist clients, managing customer...

  • Guest Relations Executive

    3 days ago

    Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India Orriva By Lotus Hospitality Full time

    **Job Title : Guest Relations Executive (GRE) - Female** We are hiring for a **GRE** who will responsible for creating a welcoming atmosphere and ensuring guest satisfaction by providing personalized service, managing inquiries and complaints, coordinating special requests, and acting as a point of contact for guests during their visit to our...

  • Guest Relations Executive

    15 hours ago

    Raj Nagar Extension, Uttar Pradesh, India Orriva By Lotus Hospitality Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Job Title : Guest Relations Executive (GRE) - FemaleWe are hiring for a GRE who will responsible for creating a welcoming atmosphere and ensuring guest satisfaction by providing personalized service, managing inquiries and complaints, coordinating special requests, and acting as a point of contact for guests during their visit to our Property.Job Location :...

  • Customer Relations Executive

    6 days ago

    Ghaziabad, Uttar Pradesh, India AutoFixers Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionAutoFixers has been your trusted partner for professional vehicle repair and maintenance services since 2015. We specialize in car and bike servicing, engine diagnostics, brake repairs, electrical work, and accident restoration. Our dedicated team of experts ensures quality service and reliability for all vehicle types. Established with a...

  • Customer Relations Executive

    2 weeks ago

    Noida, Uttar Pradesh, India RecruitEase Full time

    **Position: Customer Relations Executive** **Employer**:A Fintech Company **Experience**: 0.3 - 2 Years **Salary range**:20k - 25k a month **Work Location**: Sector 62, Noida **Working days & timings**:Monday - Saturday, 10am - 6:30pm **About Employer**: We are a leading company in financial services, dedicated to providing comprehensive solutions to our...

  • Customer Relationship Executive

    1 week ago

    Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India Arora Engineering Works Full time

    **कृपया आवेदन करने से पहले पूरी जॉब डिटेल ध्यान से पढ़ें। अगर आपने बिना पढ़े सीधे कॉल किया और प्रोफाइल उपयुक्त पाई गई, तो तुरंत जॉब मिल सकती...

  • Field Marketing Executive

    1 week ago

    Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India Mapas Mart Full time

    **Job Title**: Field Marketing Executive - Fruits and Vegetables App **Location**: [Rajnagar, sector 6 Ghaziabad ] **Job Type**: Full-Time **Job Overview**: **Key Responsibilities**: - **Develop and execute field marketing strategies** to promote the app to local farmers, retailers, and consumers in targeted regions. - **Build and maintain...

  • Sales Executive

    3 days ago

    Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India WeHit Full time

    **Company Description** WeHit is a specialist boutique firm based in Delhi-NCR, offering a wide range of Performance and Influencer Marketing services. Our service portfolio includes Performance Marketing, Facebook Ads, Google Ads, Video Production, Website Development, and Public Relations. Our creative and innovative team is committed to fulfilling all...

  • HR Executive

    18 hours ago

    Raj Nagar Extension, Uttar Pradesh, India Schiller School Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    We are seeking a dedicated and dynamic HR Executive to join our institution. The HR Executive will be responsible for managing end-to-end human resource functions, including recruitment, employee relations, compliance, payroll coordination, performance management, and employee engagement. The role requires excellent organizational skills, attention to...

  • Operations Executive

    2 weeks ago

    Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India Edumentor Educational Services Private Limited Full time

    **Job Description: Operations Executive** **Company**: EduMENTOR Educational Services Pvt Ltd **Location**:Ghaziabad **Job Type**: Full-time (Rotational Week Off) **Mandatory Working Days**: Saturday-Sunday **About EduMENTOR**: EduMENTOR is one of Delhi's leading Test Prep service providers, specializing in preparing students for undergraduate entrance...