Customer Support Associate

A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...

A customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...

customer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...

**Job Title**: Customer Support Associate **Experience Required**: 2+ Years **Job Location**: Valasaravakkam, Chennai **Job Type**: Full-time **Responsibilities** - Troubleshoot product/service issues and provide timely solutions. - Coordinate with internal teams to resolve escalations and ensure customer satisfaction. - Maintain accurate records of...

customer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...

Job Title: Customer Service Associate - Inbound Voice Location: Chennai (Work from Office) About the Role Salary - ₹3.0 LPA to ₹3.8 LPA (based on experience and current CTC) Eligibility - Education: Graduates or Postgraduates only - Minimum 1 year of experience in a BPO (Inbound Voice Process) - Excellent English communication skills (verbal and...

**Inbound Handling**: Addressing customer inquiries, complaints, and providing support or solutions. - **Lead Generation**: Identifying and qualifying potential customers through phone conversations. - **Sales and Follow-up**: Persuading customers to make purchases or schedule appointments and following up on leads. - **Customer Relationship Management**:...

**Responsibilities**: - Attend inbound customer calls in **Kannada**: - Resolve queries and provide accurate information - Maintain call records and customer satisfaction - No sales, no targets - purely support **Requirements**: - Age: Below 30 years - Must be a Graduate (Any) - Good communication in **Kannada** (mandatory) - Good English speaking...

**Job Title: Inbound Voice Process Associate** **Job Summary** **Key Responsibilities** - **Customer Interaction**: Answer incoming calls from customers, providing accurate information and courteous assistance. - **Issue Resolution**: Listen to customer concerns, identify the root cause of the problem, and provide effective solutions. Escalate complex...

**The**Opportunity**: Avantor is looking for a Customer Support Associate for the Quotes Management team. As an Entry-Level Quotes Management Associate, the associate will play a crucial role in supporting our sales team and customers by creating and managing quotations. They will assist with various inquiries and ensure that our customers receive accurate...