Customer Support Associate

4 days ago


Anna Salai Chennai Tamil Nadu, India 24x7 Corporate Solutions Full time

**Job Summary**:
In this role, you will be responsible for providing exceptional customer service and technical support to our clients over the phone. You will be the primary point of contact for our customers and will work to resolve their questions and concerns related to our products and services in a timely and efficient manner. The person will act as a one-point contact to the customer throughout the process.

**Primary Task**:

- Provide exceptional customer service and technical support to clients over the phone
- Respond to customer inquiries and complaints in a professional and courteous manner
- Troubleshoot issues and escalate complex problems to the appropriate team as needed
- Maintain thorough knowledge of our products and services and be able to effectively communicate their features and benefits to customers
- Accurately document customer interactions and transactions in the CRM Tool
- Meet or exceed performance goals, including customer satisfaction and call handling time
- Should be fluent in English, Hindi
- Excellent verbal and written communication skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proficiency with computer and phone systems
- Should be flexible to work in rotational day shifts

Pay: ₹400,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 9677222216



  • Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...


  • Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...


  • Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    customer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...


  • Chennai, Tamil Nadu, India Cosmosoft technologies Full time

    customer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...


  • Chennai, Tamil Nadu, India Tech Mahindra Full time

    Job Title: Customer Service Associate - Inbound Voice Location: Chennai (Work from Office) About the Role Salary - ₹3.0 LPA to ₹3.8 LPA (based on experience and current CTC) Eligibility - Education: Graduates or Postgraduates only - Minimum 1 year of experience in a BPO (Inbound Voice Process) - Excellent English communication skills (verbal and...


  • Anna Salai, Chennai, Tamil Nadu, India Book water pvt Ltd Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Title: Customer Support ExecutiveLocation: Annasalai Mountroad.Salary: ₹12,000 – ₹15,000 per monthShift Timings: Day Shifts Only (Rotational) – No Night ShiftsRole OverviewWe are looking for enthusiastic and customer-focused individuals to join our Customer Support Team. The role involves handling inbound and outbound calls and responding to...


  • Anna Salai, Chennai, Tamil Nadu, India Book water pvt Ltd Full time ₹ 800 - ₹ 12,928 per year

    Job Title: Customer Support ExecutiveLocation: AnnasalaiDepartment: Customer Experience / OperationsEmployment Type: Full-TimeAbout UsBook Water Tech Pvt Ltd is a leading provider of 20L bubble top water cans and premium glass bottled water solutions, catering to both B2B and B2C customers. We are committed to delivering pure, safe, and high-quality drinking...

  • Customer Support

    2 weeks ago


    Anna Salai, Chennai, Tamil Nadu, India Skyfall Voice Communications Pvt Ltd Full time

    **Inbound Handling**: Addressing customer inquiries, complaints, and providing support or solutions. - **Lead Generation**: Identifying and qualifying potential customers through phone conversations. - **Sales and Follow-up**: Persuading customers to make purchases or schedule appointments and following up on leads. - **Customer Relationship Management**:...


  • Anna Salai, Chennai, Tamil Nadu, India GRMAC Pvt ltd Full time

    **Responsibilities**: - Attend inbound customer calls in **Kannada**: - Resolve queries and provide accurate information - Maintain call records and customer satisfaction - No sales, no targets - purely support **Requirements**: - Age: Below 30 years - Must be a Graduate (Any) - Good communication in **Kannada** (mandatory) - Good English speaking...


  • Anna Salai, Chennai, Tamil Nadu, India SURAJ AND CO Full time

    Looking for Customer Support Executive **Salary**: 14k to 16k Looking for immediate Joiner Pay: ₹13,000.00 - ₹16,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 7418502211 Expected Start Date: 30/12/2024