Customer Support Associate

17 hours ago


Chennai Tamil Nadu, India 2cqr automation pvt ltd Full time

**Job Title**: Customer Support Associate

**Experience Required**: 2+ Years

**Job Location**: Valasaravakkam, Chennai

**Job Type**: Full-time

**Responsibilities**
- Troubleshoot product/service issues and provide timely solutions.
- Coordinate with internal teams to resolve escalations and ensure customer satisfaction.
- Maintain accurate records of customer interactions and feedback.
- Contribute to team coordination and support colleagues when required.
- Identify areas for process improvement and share suggestions with the team/management.

**Requirements**:

- Minimum 2 years of experience in customer support or related role.
- Strong communication and interpersonal skills.
- Ability to troubleshoot and resolve issues effectively.
- Good team coordination and collaboration skills.
- Problem-solving mindset and customer-first approach.
- Basic computer knowledge (MS Office, CRM tools preferred).

**Thanks & Regards,**

**Archana JS**

**HR Specialist**

**Job Types**: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Work Location: In person



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