Customer Support
2 days ago
**Inbound Handling**: Addressing customer inquiries, complaints, and providing support or solutions.
- **Lead Generation**: Identifying and qualifying potential customers through phone conversations.
- **Sales and Follow-up**: Persuading customers to make purchases or schedule appointments and following up on leads.
- **Customer Relationship Management**: Maintaining accurate records of interactions and building relationships with customers.
- **Product Knowledge**: Staying up-to-date on products, services, and company policies.
- **Meeting Targets**: Achieving daily or weekly call targets and contributing to team goals.
- **Feedback Collection**: Gathering customer feedback to improve products or services.
- **Complaint Resolution**: Addressing and resolving customer complaints professionally.
- **CRM Updates**: Maintaining accurate records of customer interactions in the CRM system.
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Work Location: In person
**Speak with the employer**
+91 8939410546
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