
Customer Care Executive
4 days ago
We are Hiring For Customer Care Executive
Designation : Customer Care Executive
Process : filpcart startek
Qualification: Graduate can apply
Shifts : Rotational, 5.5 days working
Job Location : St Johns Sivanchetti Gardens, Bengaluru, Karnataka 560042
Work Mode : Work From Office
Skills :Excellent English/Hindi Communication skills
Salary Package : 25k upto Per Month for experienced (Min 1 Year relevant experience on papers)
Interview Mode : Face to Face/Virtual
Joining : Immediate
Roles and Responsibilities
- *Respond to customer queries via voice, understand & provide solution
*Identify customer needs
*Maintain quality communication
*Monitor customer complaints and reach out to provide assistance
*Inform customers about new features and functionalities
*Gather customer feedback and share with respective team
*Maintain records
**Job Types**: Full-time, Regular / Permanent
**Salary**: Up to ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
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