Customer Care Executive

9 hours ago


Bengaluru, India e Satisfy Solutions Full time

We are Hiring For Customer Care Executive

Designation : Customer Care Executive

Process : filpcart startek

Qualification: Graduate can apply

Shifts : Rotational, 5.5 days working

Job Location : St Johns Sivanchetti Gardens, Bengaluru, Karnataka 560042

Work Mode : Work From Office

Skills :Excellent English/Hindi Communication skills

Salary Package : 25k upto Per Month for experienced (Min 1 Year relevant experience on papers)

Interview Mode : Face to Face/Virtual

Joining : Immediate

Roles and Responsibilities
- *Respond to customer queries via voice, understand & provide solution

*Identify customer needs

*Maintain quality communication

*Monitor customer complaints and reach out to provide assistance

*Inform customers about new features and functionalities

*Gather customer feedback and share with respective team

*Maintain records

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)



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