Customer Service Representative(Non Voice)

2 weeks ago

Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

MYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Salary**:15,000 to 20,000 K, based on your experience and skill

**Major Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer mails/chats.
- Acknowledging/resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with the team and concerned departments as necessary.
- Ensure customer satisfaction and provide professional customer support.

**Requirements**:

- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience in customer service.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
- Ability to adapt to different personalities.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (required)

  • Customer Success Executive

    1 week ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...

  • Customer Service Representative

    2 weeks ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Success Executive

    2 days ago

    Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time ₹ 15,000 - ₹ 2,50,000 per year

    MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...

  • Customer Success Executive

    6 days ago

    Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...

  • Customer Service Representative

    1 week ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Associate / Senior Associate – Customer Service (International Voice Process) | Trivandrum

    7 days ago

    Thiruvananthapuram, Kerala, India SkillActz Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Title:Associate / Senior Associate – Customer Service (International Voice Process) | TrivandrumCompany Description:We are a leading provider ofcustomer support, business process management, and IT-enabled servicesfor clients across the globe. We specialize in deliveringhigh-quality international voice and non-voice support, ensuring customer...

  • International Voice Support

    4 days ago

    Thiruvananthapuram, India Connecting2Work HR Solutions Full time

    **Customer Service Representative Qualifications / Skills**: - Customer service - Product & Market knowledge - Documentation skills - Phone skills, including conflict resolution - Multi-tasking **Salary**: ₹350,000.00 - ₹420,000.00 per year Schedule: - Day shift Ability to commute/relocate: - Thiruvananthapuram, Kerala: Reliably commute or planning...

  • Nursing Assistant

    1 week ago

    Thiruvananthapuram, Kerala, India Jayon Implants Pvt Ltd Full time

    Jayon Implants is looking for Nursing Assistant to work as Customer Service Representatives. Customer Service Representatives will be required to provide necessary support to Doctors on surgeries and ensure company's service quality. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance -...

  • voice process

    7 days ago

    Thiruvananthapuram, Kerala, India Bloombloom Dreambiz P Ltd Full time ₹ 1,80,000 - ₹ 5,00,000 per year

    Role:Customer Service/Support (Voice Process)Are you someone who loves to talk? Are you someone who is looking for the best place to discover your skills? Then we want YOUPre-qualificationsGraduates of any degree or diploma (Non-engineering), and higher secondary school leaving certificate holders are also welcomeCandidates should be above 18 years of...

  • Customer Service Representative

    1 week ago

    Ulloor, Thiruvananthapuram, Kerala, India LEELA HR SOLUTIONS Full time

    Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...