Customer Service Representative

3 days ago


Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Salary**: 15,000 to 20,000 K, based on your experience and skill

**Major Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer calls/chats.
- Acknowledging/resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with the team and concerned departments as necessary.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Requirements**:

- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience in customer service.
- Strong telephone etiquette.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
- Ability to adapt to different personalities.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Shift:

- Day shift

Supplemental pay types:

- Bonus pay
- Performance bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)
- Health insurance



  • Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...


  • Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...


  • Thiruvananthapuram, India AZAD GROUP OF HOTELS Full time

    Title: Customer Service Representative Job Location: Trivandrum Timing: 10 am to 10 pm Experience: 1 to 2 years in Customer Care (Food Industry) **Salary**: Rs.15,200 + food and accommodation with statutory benefits **Customer Service Representative Responsibilities**: - Excellent communication, impeccable spelling, and grammar. - Comfortable with...


  • Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...


  • Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...


  • Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Customer Service RepresentativeThe ideal candidate will be responsible for delivering exceptional customer experiences, managing front desk operations and making outbound calls to potential clients. This role requires a professional demeanor, excellent communication skills and the ability to multitask efficiently.Key Responsibilities:Manage front...


  • Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000

    About Our RoleWe are seeking motivated individuals to join our customer care team as customer service representatives. In this role, you will be trained to handle customer queries, resolve issues, and ensure a positive customer experience. This position requires excellent communication skills, patience, and a willingness to learn.Key Responsibilities:Handle...


  • Thiruvananthapuram, India Connecting2Work HR Solutions Full time

    **Customer Service Executive Responsibilities** - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer...


  • Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 4 - ₹ 8

    Job Title: Customer Service RepresentativeDescription:We are seeking a skilled professional to provide exceptional customer service and support. As a key member of our team, you will be responsible for delivering outstanding service to our customers.Strong communication skills in English are essential for this role. You must be able to effectively...


  • Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...