Customer Service Representative

5 days ago

Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Salary**: 15,000 to 25,000 K, based on your experience and skill

**Major Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer calls/chats.
- Acknowledging/resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with the team and concerned departments as necessary.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Requirements**:

- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience in customer service will be an added advantage.
- Strong telephone etiquette.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
- Ability to adapt to different personalities.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Shift:

- Day shift

Supplemental pay types:

- Bonus pay
- Performance bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Customer service (preferred)

  • Customer Service Representative

    2 weeks ago

    Thiruvananthapuram, Kerala, India MA Ibad Ar Rahman Islamic Boarding School Full time ₹ 40,000 - ₹ 60,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Trivandrum. The Customer Service Representative will assist customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Daily responsibilities include managing...

  • Customer Service Representative

    5 days ago

    Thiruvananthapuram, India My designation Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be handling order management and escalate complaints across a number of communication channels. To do well in this role you need to have strong communication skills and have...

  • Customer Service Representative

    21 hours ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Representative

    2 weeks ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Representative

    3 days ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Representative

    2 weeks ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Representative

    21 hours ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Nursing Assistant

    21 hours ago

    Thiruvananthapuram, Kerala, India Jayon Implants Pvt Ltd Full time

    Jayon Implants is looking for Nursing Assistant to work as Customer Service Representatives. Customer Service Representatives will be required to provide necessary support to Doctors on surgeries and ensure company's service quality. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance -...

  • Customer Service Representative(Non Voice)

    1 week ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...

  • Customer Service Representative(Non Voice)

    5 days ago

    Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time

    MYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...