Customer Success Associate

2 days ago

Chandigarh, India HYG MARKETING PRIVATE LIMITED Full time

**Responsibilities**:

- Serve as the primary point of contact for assigned customers, ensuring their success and satisfaction.
- Establish and maintain strong relationships with customers, understanding their goals and challenges.
- Provide onboarding assistance and training to new customers, ensuring a smooth adoption of products or services.
- Proactively reach out to customers to understand their needs, identify opportunities for upselling or cross-selling, and provide guidance on best practices.
- Conduct regular check-ins with customers to gather feedback, address concerns, and provide ongoing support.
- Collaborate with internal teams, such as sales, product, and support, to advocate for customers and ensure their needs are met.

**Requirements**:

- Proven experience in a customer success, account management, or customer-facing role.
- Strong communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
- Excellent problem-solving and analytical abilities.
- Self-motivated with the ability to work independently and manage multiple customer relationships.
- Familiarity with CRM software and customer success platforms.

**Job Type**: Regular / Permanent

**Salary**: ₹18,000.00 - ₹26,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)
- Marketing: 1 year (preferred)

  • Customer Success Executive

    3 days ago

    Chandigarh, Chandigarh, India FindStay Private Limited Full time

    Are you looking to **bridge the gap between theoretical marketing and real-world execution**? As a **Customer Success Executive** at FindStay, you’ll be at the core of **user lifecycle management** — from **lead onboarding** to **conversion tracking** and **customer retention**. **Key Responsibilities**: - Onboard and educate PG owners on maximizing...

  • Client Success Associate

    2 weeks ago

    Chandigarh, India Biorev Studios Pvt Ltd Full time

    The Client Success Associate will work directly with the Project Manager to ensure deliverables fall within the applicable scope and budget. Client Success Associate will coordinate with internal stakeholders to ensure all aspects of each project are compatible. Job Location - Mohali Office Working Days - 6 Days (Alternate Saturday off) Shift : US...

  • Customer Success Executive

    1 week ago

    Chandigarh, India ACE WEB SOLUTIONS Full time

    We are looking for a qualified Customer Success Executive who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Success Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of...

  • Customer Success Strategist

    1 week ago

    Chandigarh, Chandigarh, India beBeeStrategist Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Customer Success Manager LeadAbout the Role:We're seeking a seasoned customer success professional to spearhead our delivery strategy, lead high-performing teams, and drive excellence through best practices and continuous improvement.The ideal candidate will create a proactive experience that enhances customer satisfaction, product adoption, and long-term...

  • Customer Success Manager

    5 days ago

    Chandigarh, Chandigarh, India Evermile Full time US$ 40,000 - US$ 60,000 per year

    Company DescriptionEvermile is an AI-powered retail operations platform designed for independent merchants. We simplify order management, delivery, support, and marketing for SMB retailers, enabling them to scale across locations without increasing headcount or overhead. Our vertical AI Agents manage complex tasks such as order assignment, SLA tracking, and...

  • Customer Success Specialist

    5 days ago

    Chandigarh, Chandigarh, India Evermile Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company DescriptionEvermile is the AI-powered retail operations platform designed for independent merchants. We assist SMB retailers in simplifying order management, delivery, support, and marketing, enabling them to operate and scale without increasing headcount or overhead. Our vertical AI Agents handle various manual tasks, ensuring smooth operations....

  • Customer Success Executive

    2 weeks ago

    Chandigarh, India SS Resource Centre Full time

    We are looking for a shining star to join our existing team of super stars! We are a young team of Business Consultants, working with Unicorns and India's most well known retail and FMCG Brands. Our new client success executive will be working alongside our technical compliance team and helping deliver a Avant-garde user experience to our esteemed...

  • Customer Relationship Executive

    2 hours ago

    Chandigarh, Chandigarh, India Varuni Associate Full time

    Customer Relationship Executive (CRE) Female Location: Chandigarh Preferred immediate joiner Who We’re Looking For: ✔ Excellent communication skills ✔ Confident & vocal personality ✔ Background in Banking / Sales / Insurance preferred ✔ Smart, energetic & well-presented Role Responsibilities: - Client calling & coordination - Handling queries...

  • Customer Success Specialist/Manager

    4 days ago

    Chandigarh, Chandigarh, India BasWare Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing them to drive their business outcomes.The team helps to demonstrate the...

  • Senior Customer Success Advocate

    3 days ago

    Chandigarh, Chandigarh, India beBeecustomerSuccess Full time ₹ 9,00,000 - ₹ 14,00,000

    Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team. This role will be responsible for building and maintaining strong relationships with our customers, ensuring their success with our product.Key Responsibilities:Assist new customers in the onboarding process, helping them get started with our software.Provide...