Customer Success Executive

17 hours ago


Chandigarh, India ACE WEB SOLUTIONS Full time

We are looking for a qualified Customer Success Executive who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Success Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a Customer Success Executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Success Executive Responsibilities**:

- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Success Executive Requirements**:

- Any bachelor’s degree.
- A minimum of 0-1 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹13,000.00 - ₹18,000.00 per year

Schedule:

- Evening shift
- Night shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- IT, Park, Chandigarh - 160101, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



  • Chandigarh, India SS Resource Centre Full time

    We are looking for a shining star to join our existing team of super stars! We are a young team of Business Consultants, working with Unicorns and India's most well known retail and FMCG Brands. Our new client success executive will be working alongside our technical compliance team and helping deliver a Avant-garde user experience to our esteemed...


  • Chandigarh, India EdNite Institute For Success Full time

    JOB DESCRIPTION: - We are seeking an in-office Telecaller Executive for our institute, EdNite Institute For Success. - Day Shift - 6 days working **Requirements**: - Minimum qualification required: bachelor's degree. - Good communication and interpersonal skills. - Ability to persuade and influence others. - Preferred: 2+ years experience as a...


  • Chandigarh, Chandigarh, India beBeeCommunication Full time ₹ 20,00,000 - ₹ 35,00,000

    Delivering Exceptional Customer ExperiencesJob Description:The Customer Experience Specialist plays a vital role in delivering exceptional customer experiences through effective communication and problem-solving skills. This dynamic individual will be responsible for addressing customer inquiries, resolving issues, and providing solutions that meet their...


  • Chandigarh, Chandigarh, India beBeeCustomerSuccess Full time ₹ 80,00,000 - ₹ 1,00,00,000

    Key to our success lies in the ability to deliver exceptional customer experiences that foster trust and loyalty.About the Role:This position requires a seasoned professional with experience in leading customer-facing teams, ensuring seamless support and prompt resolution of escalations.Candidates should possess strong leadership skills, excellent...


  • Chandigarh, India Genie Prints Private Limited Full time

    **Responsibilities**: - Act as the primary point of contact for clients, answering inquiries, and resolving any issues that arise during the order process - Work with clients to understand their needs and develop customized solutions that meet their specific requirements - Coordinate with production teams to ensure timely delivery of orders, monitoring...


  • Chandigarh, India NEXT CARE INC Full time

    **Role Overview**: As a Customer care Executive for our clothing brand, you will be managing all customer queries on website and other social media platforms **Responsibilities**: **Customer Communication**: Customer care executives are responsible for effectively and professionally communicating with customers through various channels, addressing...


  • Chandigarh, Chandigarh, India Evermile Full time

    Job DescriptionCompany DescriptionEvermile is an AI-powered retail operations platform designed for independent merchants. We simplify order management, delivery, support, and marketing for SMB retailers, enabling them to scale across locations without increasing headcount or overhead. Our vertical AI Agents manage complex tasks such as order assignment, SLA...


  • Chandigarh, India Hayer Inc Full time

    **Job description** Customer Care Executive for the Inbound US Voice Process Fresher and experience in a customer support role Handle inbound and outbound customer calls professionally and efficiently. Address customer inquiries, resolve issues, and provide information about products or services. **Role**:Customer Care Executive for the Inbound US Voice...


  • Chandigarh, Chandigarh, India Millions Kart Private Limited Full time

    mWhat we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...


  • Chandigarh, Chandigarh, India Lytegen Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions.Key Responsibilities: Lead and manage the...