▷ Urgent Search: Jr . Customer Success

4 weeks ago


Chandigarh, India ProofHub Full time

Job Description Key Responsibilities: - Customer Onboarding: Assist in onboarding new customers, ensuring a seamless transition into using our products or services. - Customer Support: Handle customer inquiries via email, phone, or chat, providing prompt and effective resolutions. - Product Training: Gain in-depth knowledge of our products or services to guide customers on how to achieve their goals. - Customer Engagement: Engage proactively with customers to collect feedback, understand objectives, and enhance their overall experience. - Account Management: Work with Senior Customer Success Representatives and Account Managers to track customer health, maintain accounts, and identify upsell or cross-sell opportunities. - Documentation: Record and maintain accurate data of customer interactions, issues, and feedback in the CRM system. - Customer Education: Support the creation and delivery of educational materials, tutorials, or webinars to maximize product usage. - Feedback Loop: Communicate customer insights and feedback to cross-functional teams such as Product Development and Sales for continuous improvement. Qualifications: - Bachelor's degree in a relevant field preferred - Excellent written and verbal communication skills - Strong customer focus and passion for providing outstanding service - Quick learner with the ability to adapt to new technologies and tools - Strong analytical, problem-solving, and critical-thinking skills - Excellent organizational skills and attention to detail - Collaborative team player with a proactive attitude - Prior experience in customer service or support is an advantage



  • Chandigarh, India RidenRoll Full time

    Summary Are you ready to take your sales career to the next level? RidenRoll's mission is to connect people with great local, Reginal, and National businesses. This remote Emerging Enterprise Account Director will partner with National corporate clients to provide industry leading digital advertising solutions. This remote role is key to RidenRoll's success...

  • Sr . Customer Success

    4 weeks ago


    Chandigarh, India ProofHub Full time

    Job Description Key Responsibilities: - Client Management: Serve as the main point of contact for a portfolio of key clients, developing a deep understanding of their needs and objectives. - Account Growth: Identify upsell and cross-sell opportunities to drive revenue and increase the value provided to clients. - Relationship Building: Establish and maintain...


  • Chandigarh, India Basware Full time

    Job Description The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing them to drive their business outcomes. The team helps to...


  • Chandigarh, India SS Resource Centre Full time

    We are looking for a shining star to join our existing team of super stars! We are a young team of Business Consultants, working with Unicorns and India's most well known retail and FMCG Brands. Our new client success executive will be working alongside our technical compliance team and helping deliver a Avant-garde user experience to our esteemed...

  • Jr. SEO Executive

    2 weeks ago


    Chandigarh, Chandigarh, India Grihum Housing Finance Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Responsibilities and Duties :Perform keyword research in coordination with client business objectives to optimise existing content and uncover new opportunities.Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages.Provide recommendations and execute strategies for content development in coordination...

  • Customer Success

    4 weeks ago


    Chandigarh, India ProofHub Full time

    Job Description Key Responsibilities: - Customer Onboarding: Support the onboarding process for new customers, ensuring a smooth transition and clear understanding of the company's products or services. - Customer Relationship Management: Build and maintain positive relationships with customers, serving as their main point of contact for support and...


  • Chandigarh, India ProofHub Full time

    Job Description Key Responsibilities: - Content Analysis: Use tools to analyze the performance of existing content and gather insights for future improvements. - Research and Content Creation: Conduct in-depth research on industry-related topics to create original, high-quality content. - Content Development: Develop well-researched content for various...


  • Chandigarh, Chandigarh, India cefa2142-bece-42f3-9fc4-05f6948f31b5 Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Department – Customer SuccessLocation – Chandigarh/NoidaNo. of Positions – 1Work Timings: US TimingsRole: Technical Support ManagerExperience: 7+ yearsAlertEnterprise Technology is about powering the future with Technology and make enterprises and the world a safer place. We are at the heart of shaping and driving technology disruption and digital...


  • Chandigarh, India Leom International Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Salary**: ₹15,000.00 - ₹18,000.00 per...


  • Chandigarh, India Profession Hike Full time

    Job Description Job Details:- Customer Relationship Executive will be primarily responsible for handling customer queries in a professional and timely manner. You should be able to oversee your team members and provide support as and when required. Also, you should be able to conduct follow-up calls. You should have excellent communication skills and the...