Customer Success

Job Description Key Responsibilities: - Client Management: Serve as the main point of contact for a portfolio of key clients, developing a deep understanding of their needs and objectives. - Account Growth: Identify upsell and cross-sell opportunities to drive revenue and increase the value provided to clients. - Relationship Building: Establish and maintain...

Job Description The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing them to drive their business outcomes. The team helps to...

We are looking for a shining star to join our existing team of super stars! We are a young team of Business Consultants, working with Unicorns and India's most well known retail and FMCG Brands. Our new client success executive will be working alongside our technical compliance team and helping deliver a Avant-garde user experience to our esteemed...

Summary Are you ready to take your sales career to the next level? RidenRoll's mission is to connect people with great local, Reginal, and National businesses. This remote Emerging Enterprise Account Director will partner with National corporate clients to provide industry leading digital advertising solutions. This remote role is key to RidenRoll's success...

Job Description Key Responsibilities: - Customer Onboarding: Assist in onboarding new customers, ensuring a seamless transition into using our products or services. - Customer Support: Handle customer inquiries via email, phone, or chat, providing prompt and effective resolutions. - Product Training: Gain in-depth knowledge of our products or services to...

Department – Customer SuccessLocation – Chandigarh/NoidaNo. of Positions – 1Work Timings: US TimingsRole: Technical Support ManagerExperience: 7+ yearsAlertEnterprise Technology is about powering the future with Technology and make enterprises and the world a safer place. We are at the heart of shaping and driving technology disruption and digital...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Salary**: ₹15,000.00 - ₹18,000.00 per...

**Requirements**: 1. Proven experience in IT sales or account management, preferably in the technology industry. 2. Excellent communication and presentation skills, both verbal and written. 3. Strong negotiation and persuasion skills to close sales deals. 4. Solid understanding of IT products, services, and industry trends. 5. Proficiency in using CRM...

We are looking for an experienced candidate in Sales with hands-on expertise in IT sales, Customer Success, Inside sales or Tele sales.Job role: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, shares quotes / pricing and tries to convert into sales. Person is required to perform end to...

We are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions.Key Responsibilities: Lead and manage the...