Customer Success

We are looking for a qualified Customer Success Executive who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Success Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of...

Job Description Key Responsibilities: - Client Management: Serve as the main point of contact for a portfolio of key clients, developing a deep understanding of their needs and objectives. - Account Growth: Identify upsell and cross-sell opportunities to drive revenue and increase the value provided to clients. - Relationship Building: Establish and maintain...

The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing them to drive their business outcomes.The team helps to demonstrate the...

Company DescriptionEvermile is the AI-powered retail operations platform designed for independent merchants. We assist SMB retailers in simplifying order management, delivery, support, and marketing, enabling them to operate and scale without increasing headcount or overhead. Our vertical AI Agents handle various manual tasks, ensuring smooth operations....

Job Description Key Responsibilities: - Customer Onboarding: Assist in onboarding new customers, ensuring a seamless transition into using our products or services. - Customer Support: Handle customer inquiries via email, phone, or chat, providing prompt and effective resolutions. - Product Training: Gain in-depth knowledge of our products or services to...

**Requirements**: 1. Proven experience in IT sales or account management, preferably in the technology industry. 2. Excellent communication and presentation skills, both verbal and written. 3. Strong negotiation and persuasion skills to close sales deals. 4. Solid understanding of IT products, services, and industry trends. 5. Proficiency in using CRM...

We are looking for an experienced candidate in Sales with hands-on expertise in IT sales, Customer Success, Inside sales or Tele sales.Job role: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, shares quotes / pricing and tries to convert into sales. Person is required to perform end to...

We are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions. Key Responsibilities: - Lead and manage...

Job Description We are seeking an experienced and customer-focused Customer Success Manager to lead our customer service team in the solar energy sector. The ideal candidate will ensure our customers have a seamless experience from installation to long-term service, helping build trust and loyalty in our renewable energy solutions. Key Responsibilities: -...

Our BackstoryReach is a global SaaS platform powering the next generation of network-based services. Companies use our end-to-end platform to launch, operate, and scale innovative wireless, broadband, and IoT services in record timeThe position we have: Associate Customer Success Representative for a full-service, next generation Customer Care team that...