Client Success Associate

4 days ago

Chandigarh, India Biorev Studios Pvt Ltd Full time

The Client Success Associate will work directly with the Project Manager to ensure deliverables fall within the applicable scope and budget. Client Success Associate will coordinate with internal stakeholders to ensure all aspects of each project are compatible.

Job Location
- Mohali Office

Working Days - 6 Days (Alternate Saturday off)

Shift : US Shift

**Responsibilities**
- Collaborate with and assist Project Managers in Planning of Software Development or Websites Development or Mobile Applications or 3D Visualization projects as per business requirements
- Assist Project Managers with identification, scheduling, guiding and driving of Project Team resources.
- Ensure coordination on Plan project delivery timelines, resource allocation, project milestones. Ensuring adherence to the plan
- Liaise with different production centers and PMs to clarify project parameters with Multiple teams on multiple projects
- Providing timely updates to the PM/client on deliveries and schedules and working closely with the Project Manager and Team Managers. Ensuring Customer Delight
- Proactively identify problems/blockers/opportunities for improvement in operational processes and work with leadership and team members to remediate flaws and Take corrective Actions.
- Working with the Project manager to maintain and monitor project plans, project schedules, work hours, budget, expenditure, risk management, task management and maintaining cost center.
- Organizing, attending, participating and preparing presentations in daily project meetings.
- Documenting and following up on important actions and decisions from meetings.
- Undertaking project tasks as required.
- Assisting in Developing project strategies, to deliver project on time by Perform quality checks at various stages of the process to ensure quality and accuracy
- Tested and verified each and every module before delivering it to the client to meet the quality.
- You may not be technically hands-on but must understand the process behind the project
- Should be fair enough potential for project management, time management and resource management to deliver best results in given stipulated conditions

**Requirements**:

- Strong English verbal, written, and organizational skills
- B.Tech (IT/CSE) / B. Sc. Required
- Strong customer relations, project management, and documentation skills
- Experience in Digital Marketing, Software Development, Website and Application Development / Any Technical or functional project coordination / monitoring experience is a plus
- Proven experience as Project coordinator/Client Success Executive/Associate Similar Role will be a plus
- Follow the step-by-step strategy planned by Project Manager
- Willing to work on multiple tasks as per business requirements
- Tech Savvy with experience in working cloud based apps

**Job Type**: Regular / Permanent

**Salary**: ₹300,000.00 - ₹360,000.00 per year

**Benefits**:

- Leave encashment
- Paid sick time

Schedule:

- Evening shift
- Night shift

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What you have done in Graduation?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Total work: 3 years (preferred)
- Project coordination: 2 years (preferred)
- Multiple Projects: 1 year (preferred)
- Advance Excel: 1 year (preferred)
- Client Handling: 1 year (preferred)

Shift availability:

- Night Shift (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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