Hiring Soft Skill Trainer for Bpo/kpo

5 hours ago


Remote, India 2COMs Full time

This is a remote position.
- Plan, coordinate and deliver comprehensive training in the particular domain.
- Training students on different topics of Soft Skills.
- Cultural orientation - UK/US/Aust/Asian/AsiaPAcific
- Written communication - types and usage
- Verbal communication - types and usage
- Importance of Neutral English
- Being Customer Centric in communication - empathy, customer service attitude, pleasant, polite
- Effective communication, Public Speaking
- Customer Service - importance - Empathy, Apology & Acknowledgement, Customer Education & Setting Expectations
- Coordinate & ensure 100% attendance for training.
- Ensure training effectiveness through qualitative + quantitative feedbacks

**Requirements**:

- Training delivery capacity on Soft Skill
- Passionate about training and continuous learning
- Innovative thinking
- Flexibility, accountability, and ownership
- Forward-thinker

Educational Qualification:

- Any Graduate
- English communication background preferred

**Experience Required -**
- Minimum 3 years of experience as a Soft Skill Trainer preferably in BPO/KPO

**Benefits**:

- Salary is negotiable
- Flexible work hours

**Job Information**:
Salary

**100000 - 300000**
***

Work Experience

**Experienced**
***

Industry

**IT Services**
***

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