Hiring Soft Skill Trainer for Bpo/kpo
3 days ago
This is a remote position.
- Plan, coordinate and deliver comprehensive training in the particular domain.
- Training students on different topics of Soft Skills.
- Cultural orientation - UK/US/Aust/Asian/AsiaPAcific
- Written communication - types and usage
- Verbal communication - types and usage
- Importance of Neutral English
- Being Customer Centric in communication - empathy, customer service attitude, pleasant, polite
- Effective communication, Public Speaking
- Customer Service - importance - Empathy, Apology & Acknowledgement, Customer Education & Setting Expectations
- Coordinate & ensure 100% attendance for training.
- Ensure training effectiveness through qualitative + quantitative feedbacks
**Requirements**:
- Training delivery capacity on Soft Skill
- Passionate about training and continuous learning
- Innovative thinking
- Flexibility, accountability, and ownership
- Forward-thinker
Educational Qualification:
- Any Graduate
- English communication background preferred
**Experience Required -**
- Minimum 3 years of experience as a Soft Skill Trainer preferably in BPO/KPO
**Benefits**:
- Salary is negotiable
- Flexible work hours
**Job Information**:
Salary
**100000 - 300000**
***
Work Experience
**Experienced**
***
Industry
**IT Services**
***
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