IT Support

We are looking for a skilled **IT Support Executive** to provide technical assistance and ensure smooth IT operations. The role involves troubleshooting hardware and software issues, managing network systems, and supporting end-users with IT-related queries. **Key Responsibilities**: - Provide technical support for hardware, software, and network issues. -...

Requirement: 3. Should be comfortable working Night Shifts. 4. Up-selling service plans/software to US clients through chat or calls We are urgently hiring: - Experienced for the US technical support/sales process. Job Summary: Customer Support Executive. Excellent English Communication Skills Excellent Customer Handling Skills. Experience in Technical...

Location: MohaliShift time: 9:30 PM - 6:30 AMWorking days: 6 days a week as per roster chart Including Saturday and Sunday.Key Responsibilities:Provide top-notch customer support via phone, email, and chat to our Canadian clients, addressing their queries and concerns related to logistics services.Lead a team of customer support representatives, guiding and...

Location: MohaliShift time: 9:30 PM - 6:30 AMWorking days: 6 days a week as per roster chart Including Saturday and Sunday. Key Responsibilities: Provide top-notch customer support via phone, email, and chat to our Canadian clients, addressing their queries and concerns related to logistics services. Lead a team of customer support representatives, guiding...

**Location**: Mohali** **Shift**: Night** **Key Responsibilities**: - Provide first-level resolution or escalate issues to Tier 2 support if necessary.** **- Update case logs and provide estimated resolution times to users.** **- Recommend standard support plans based on user needs.** **Requirements**: - Strong communication and call-handling...

As a System Support Associate, you will assist the IT team in monitoring and maintaining key system infrastructures, such as servers, network devices, and computer systems. Your role includes handling support tickets, performing software installations, managing system updates, and supporting backup and recovery processes. You will also work on documenting...

**Customer support agent for logistic supply chain process Based at Mohali phase 8B.** We are looking for agents for a logistic supply chain management based contact centre based out of our location in phase 8B mohali. **Requirements.** - Graduate or masters in supply chain management/ shipping management(B.B.A./ M.B.A) or a P.G. diploma holder. - Highly...

**Location**: Mohali, India** **Shift**: Night **Key Responsibilities**: - Address client requests related to desktop setup, operating system issues, and connectivity problems. - Maintain high standards for ticket resolution and client service. **Requirements**: - Previous experience supporting enterprise clients. - Strong English communication...

**Responsibilities**: - Provide technical support to stop-customers via phone, electronic mail, or chat. - Troubleshoot and clear up hardware, software program, and community troubles. - help users with machine setup, software program set up, and configuration. - record assist requests, answers, and song ordinary issues. - Collaborate with IT groups to...

The End User Support Specialist provides comprehensive support to all employees, ensuring access to IT resources and resolving technical problems. Your responsibilities include diagnosing software and hardware issues, assisting with user account management, providing guidance on system and security best practices, and helping with device setups. Strong...