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Customer Service Process- Fresher

2 weeks ago

Delhi Delhi, India ADVANTAGE INFRABUILD Full time

**Key Responsibilities**
- Handle inbound calls related to banking services
- Provide accurate information and resolve customer queries
- Maintain professionalism and high customer satisfaction
- Document customer interactions as per standard operating procedures
- Collaborate with team members to meet service targets

**Required Qualifications**
- Minimum education**:12th Pass** (Graduates welcome)
- **Excellent verbal communication skills in Hindi**:

- Ability to handle customer queries with **empathy and clarity**:
**Why Join Us?**
- Fixed **day shifts** - no night shifts
- **Sunday off** every week
- Work with a **reputed banking client (yes)**:

- Career growth and skill development opportunities
- Supportive and inclusive work environment

**Job Types**: Full-time, Fresher

Pay: ₹11,562.38 - ₹17,396.85 per month

**Benefits**:

- Health insurance
- Provident Fund

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person