
Customer Service Process
2 weeks ago
Key Responsibilities
- Handle inbound calls related to banking services
- Provide accurate information and resolve customer queries
- Maintain professionalism and high customer satisfaction
- Document customer interactions as per standard operating procedures
- Collaborate with team members to meet service targets
Required Qualifications
- Minimum education: 12th Pass (Graduates welcome)
- Excellent verbal communication skills in English
- Ability to handle customer queries with empathy and clarity
- Freshers and experienced candidates are encouraged to apply
Why Join Us?
- Fixed day shifts – no night shifts
- Sunday off every week
- Work with a reputed banking client (PNB)
- Career growth and skill development opportunities
- Supportive and inclusive work environment
Job Types: Full-time, Permanent
Pay: ₹15, ₹18,000.00 per month
Work Location: In person
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