Customer Service Process

5 days ago


Delhi, India CareerCraft Company Full time

Key Responsibilities

  • Handle inbound calls related to banking services
  • Provide accurate information and resolve customer queries
  • Maintain professionalism and high customer satisfaction
  • Document customer interactions as per standard operating procedures
  • Collaborate with team members to meet service targets

Required Qualifications

  • Minimum education: 12th Pass (Graduates welcome)
  • Excellent verbal communication skills in English
  • Ability to handle customer queries with empathy and clarity
  • Freshers and experienced candidates are encouraged to apply

Why Join Us?

  • Fixed day shifts – no night shifts
  • Sunday off every week
  • Work with a reputed banking client (PNB)
  • Career growth and skill development opportunities
  • Supportive and inclusive work environment

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Work Location: In person



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