
Customer Relations Officer
2 weeks ago
A customer relations officer (CRO) is responsible for managing and improving customer and sales relationships with a company. They are often the first point of contact for customers and work to ensure customer satisfaction and a positive image for the company. Some responsibilities of a CRO include:
- **Responding to customer inquiries -**CROs respond to customer concerns, questions, and feedback. They may provide information about products or services, solve problems, and provide solutions to issues.
- **Building relationships -**CROs build and maintain positive relationships with customers. They may work to understand and address customer needs and expectations.
- **Analyzing customer data -**CROs may analyze customer data to identify patterns and insights. They can use this information to improve customer relationship management strategies.
- **Collaborating with other departments -**CROs may work with other departments, such as marketing, sales, logistics, and product development, to improve the customer experience.
- **Maintaining records -**CROs may maintain records of customer interactions, transactions, comments, and complaints.
**Skills**:
- Excellent written and oral communication skills
- Problem solving & People management skills
- Strong self-motivation & Great interpersonal skills
**Job Types**: Full-time, Permanent
Pay: ₹23,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Weekend availability
**Experience**:
- total work: 5 years (preferred)
- Customer service: 3 years (preferred)
Work Location: In person
Application Deadline: 10/01/2025
Expected Start Date: 13/01/2025
-
Customer Relations Officer
2 weeks ago
Kochi, India Hair O Craft Full timeAdvanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 17 branches with 200+ staff and planning for Pan India expansion. - Required Customer Relation Officer. - Qualification - Min. Degree (MBA-Marketing preferred) - Experience - Min. 1...
-
Customer Relations Executive
2 weeks ago
Kochi, Kerala, India HOMETECH CONSTRUCTION SOLUTIONS Full time**Job Title**: Customer Relations Executive **Location**: Kakkanad, Kerala, India **Job Type**: Full-Time **Company Overview**: Join our dedicated team at [Your Company Name], where we prioritize exceptional customer service and foster long-lasting relationships. We are passionate about providing a supportive and dynamic environment for growth and...
-
Customer Relations Officer
7 days ago
Kochi, India Acutis Digital Pvt Ltd Full timeWe are interested in hiring a dedicated and hardworking individual as a **Customer Relationship Officer** (Female) to join our Sales Department. - Boost sales by reaching out to existing customers and new customers, as well as potential customers. - Should be quite a customer friendly and should be able to persuade the users. - collect desired information...
-
Customer Relations Executive
6 days ago
Kochi, Kerala, India Rubrix Analytics Full timeCustomer Relations Executive - Work from home. We are looking for a Customer Relations Executive who will be the vital link between our customers and our operations team. Rubrix Analytics is a venture with founders from IIT/IIM operating in the School (K12) Segment. **Responsibilities and Duties**: - Visit customer sites (schools) for giving trainings and...
-
Front Office
1 week ago
Kochi, Kerala, India VISHRAAM BUILDERS Full timeThis role requires a professional who can manage customer relationships through outbound calls and follow-ups, assist the sales team, and simultaneously handle front office operations and basic administrative duties. **Key Responsibilities**: - Conduct outbound calls to prospective and existing customers. - Follow up on sales leads and inquiries - Maintain...
-
Executive - Customer Relations - Male / 1 Yr Exp
2 weeks ago
Vyttila, Kochi, Kerala, India Xpress Labels Private Limited Full timeA customer relations executive (CRE) is responsible for managing and improving customer and sales relationships of an organisation. They are often the first point of contact for customers and work to ensure customer satisfaction and a positive image for the company. - **Responding to customer inquiries -**CREs respond to customer concerns, questions, and...
-
Customer Relations Executive/ Female/fresher
2 weeks ago
Kochi, Kerala, India Spacelance Office Solutions P Ltd Full time**Qualifications** - Bachelor's degree - Good Team Player - Customer Service / Customer Relations Skills - Strong communication (English and Malayalam) - Good interpersonal skills - Go-getter attitude Spacelance offers flexible office space to startup businesses, SMEs etc. We have 10 offices across India. **Job Types**: Full-time, Permanent Pay:...
-
Vyttila, Kochi, Kerala, India CARINO Full time**Customer Care Executive cum Receptionist** We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Care Executive cum Receptionist**. This dual-role position requires excellent communication skills, multitasking abilities, and a professional demeanor to ensure a positive experience for both customers and...
-
Customer Relations Executive
6 days ago
Kochi, Kerala, India Lyra Beauty Pvt Ltd Full time**Company Description** Lyra Beauty Pvt Ltd is a beauty services provider located in Kochi. We offer a wide range of services including haircuts, color, waxing, and nail services. Our dedicated team of highly-skilled professionals is committed to providing quality service and the highest level of customer care. Since our founding in 2015, we have been...
-
Customer Relations Executive
6 days ago
Kochi, Kerala, India Lyra Beauty Pvt Ltd Full time**Company Description** Lyra Beauty Pvt Ltd is a beauty services provider located in Kochi. We offer a wide range of services including haircuts, color, waxing, and nail services. Our dedicated team of highly-skilled professionals is committed to providing quality service and the highest level of customer care. Since our founding in 2015, we have been...