Receptionist / Customer Relationship Executive

1 week ago

Vyttila Kochi Kerala, India CARINO Full time

**Customer Care Executive cum Receptionist**

We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Care Executive cum Receptionist**. This dual-role position requires excellent communication skills, multitasking abilities, and a professional demeanor to ensure a positive experience for both customers and visitors.

**Key Responsibilities**:

- Provide product/service information, handle complaints, and resolve issues or escalate as necessary.
- Maintain customer satisfaction by ensuring all queries and concerns are addressed promptly.
- Track customer feedback and provide insights to improve services or products.
- Process orders, returns, and other customer-related requests as required.
- Assist in managing customer accounts and maintaining accurate records.

**Key Skills & Qualifications**:

- **Education**:Bachelor’s degree preferred
- **Experience**: Previous experience in customer service or as a receptionist in building material is a plus.
- **Skills**:

- Strong verbal and written communication skills.
- Excellent phone etiquette.
- Customer-oriented with problem-solving abilities.
- Multitasking and time management skills.
- Proficient in Microsoft Office Suite and basic office equipment.

Pay: From ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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