Customer Service Representative

1 week ago


Topsia Kolkata West Bengal, India Duas Knowledge Potli Full time

**DKP is hiring -** Customer Relationship Executive I Industry Type: Tea Manufacturing

1. Offering samples to brokers (generation of Offer Sample & coordinating with peon for delivery)
2. Collection of Despatch advise from Brokers and hand over to Sales DEO
3. Follow up with transporter for Builty (which is a transport receipt that serves as a contract between a sender and carrier for shipping goods. It acts as a receipt and contains crucial details like sender/receiver information, goods description, and origin/destination.)
4. Handover of Invoice & Builty to Broker
5. Ensuring bills are generated for tea sold on time (both garden/HO)
6. Tracking collection of funds
7. Follow up with broker regarding payment8Updating Auction Catalogue
9. Courier Management (Incoming/Outgoing)
10. Reporting Complaints (Internal / External) to the management and tracking them
11. Handling online sale of our products-accepting order, packaging, despatch, tracking order status and its payment
12. In future, we will also do tea tourism in our garden, handling booking and all activities regarding it from HO

**Basic Requirement**
1. Know MS-Office particularly Word & Excel
2. Good Communication Skills
3. Monthly Gross Salary-18-20K

Pay: ₹18,000.00 - ₹20,000.00 per month

Application Question(s):

- Do you have experience working in CRM sales coordination, customer relationship, or logistics support roles?
- How many years of experience do you have in handling client or broker coordination as a CRM Role?
- What is your current or last drawn monthly salary?
- What is your expected salary range?
- Are you able to join immediately?

Work Location: In person



  • Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full time

    Job Profile Customer Service Representative Work Status: Work From Office Educational Requirement: Undergraduate/Graduate Designation: Customer Support Executive Shifts: Australian shift/Rotational ShiftExperience: 1 yrs-2yrs in customer support Skill: Excellent communication skills. Notice period: Immediate joiners Only/ 15 Days. **Salary**:...


  • Kolkata, West Bengal, India KDM Telecom Solutions Pvt Ltd Full time

    KDM India is a leading manufacturer of mobile accessories & electronic products. With the unwavering vision to be a Make in India-Make for World brand, the company provides premium mobile accessories products like earphones, neckbands, wireless speakers, mobile chargers, power banks, etc. at affordable prices. Headquartered in Mumbai, KDM India has a...


  • Golpark, Kolkata, West Bengal, India Mahe Technologies Pvt. Ltd. Full time

    **Job Title: Customer Representative - UK Survey Calling Process (Fresher)** **Location**: Kolkata (Golpark) **Job Type**: Full-Time **Experience Level**: Fresher **Industry**: BPO / Call Center **Shift Timing**: UK Shift (e.g., 1:00 PM - 10:00 PM IST) **Salary**: ₹9000 to ₹15000 per month + Incentives We are hiring enthusiastic and motivated...


  • Kolkata, West Bengal, India Arena Animation Full time

    Job Title: Customer Support Representative Job Location: Saltlake, Sector V, Kolkata **Job Description**: We are currently seeking dedicated individuals to join our team as Customer Support Representatives. Key Responsibilities: ~ Handle customer inquiries efficiently and effectively. ~ Maintain accurate records of customer interactions. ~ Flawless...


  • Kolkata, West Bengal, India Subhadrajobs consultancy Full time

    Hi, We are hiring Urgent Opening for the Customer Service Representative. for the BPO We are Giving a free jobs. Its WORK FROM OFFICE. Qualification: Graduate/Undergraduate Experience: Fresher/Experience Skill: Good Communication Skill both verbal n written in English and Hindi Shift: 24*7 **Salary**: 14750 CTC/ 18000 CTC Timings: 6 working days with...


  • Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time

    **Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...


  • Kolkata, West Bengal, India Ultimate Digital Solutions Pvt. Ltd. Full time

    Hiring for Cab vertical Post - Customer Service Representatives/ Office Executive Job Location - Kolkata (Kasba) **Responsibilities**: 1. Research and identify potential vendor partners (cab owners/drivers) through various sources. 2. Make outbound calls to prospective vendors to introduce our agency and services. 3. Explain the benefits of partnering...


  • Salt Lake, Kolkata, West Bengal, India Innov Ultra Business Services Full time

    **Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...


  • Salt Lake, Kolkata, West Bengal, India RFS Business Solutions Private Limited Full time

    **Job Title: Customer Service Representative** **Location**: Sector V, Kolkata (Work from Office Only) **Salary**: ₹18,000 - ₹22,000 per month **Schedule**: Monday - Friday, 5:30 PM - 9:30 PM IST (EST Hours) **Job Overview**: We are looking for a reliable and friendly **Customer Service Representative** to join our team. In this role, you will handle...


  • Kolkata, West Bengal, India Venture Quest Full time

    The Customer Service Representative (CSR) will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring that customer concerns are handled promptly and professionally. This role requires strong communication skills, problem-solving abilities, and a passion for customer satisfaction. **Additional...