Customer Service Representative

1 day ago

Kolkata West Bengal, India Ultimate Digital Solutions Pvt. Ltd. Full time

Hiring for Cab vertical

Post - Customer Service Representatives/ Office Executive

Job Location - Kolkata (Kasba)

**Responsibilities**:
1. Research and identify potential vendor partners (cab owners/drivers) through various sources.

2. Make outbound calls to prospective vendors to introduce our agency and services.

3. Explain the benefits of partnering with our agency, including revenue opportunities and support.

4. Handle inquiries, address concerns, and provide information on our vendor partnership program.

5. Convert interested vendors into registered partners.

6. Ensure vendors meet our quality and regulatory standards.

7. Maintain accurate records of calls, conversations, and vendor interactions.

8. Collaborate with the operations team to ensure seamless onboarding.

9. Meet and exceed vendor acquisition targets.

**Requirements**:
1. 1-2 years of experience in telemarketing, sales, or business development.

2. Excellent communication, persuasion, and negotiation skills.

3. Ability to work in a fast-paced environment.

4. Strong analytical and problem-solving skills.

5. Familiarity with the transportation industry (an advantage).

**Skills**:
1. Effective communication

2. Sales and marketing

3. Business development

4. Time management

5. Teamwork

6. Problem-solving

7. Basic computer knowledge

**Key Performance Indicators (KPIs)**:
1. Number of vendors contacted daily/weekly

2. Conversion rate of interested vendors to registered partners

3. Quality of vendors onboarded (meeting agency standards)

4. Vendor retention rate

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Are you interested in working with CAB industry?
- How soon you can join us?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full time

    Job Profile Customer Service Representative Work Status: Work From Office Educational Requirement: Undergraduate/Graduate Designation: Customer Support Executive Shifts: Australian shift/Rotational ShiftExperience: 1 yrs-2yrs in customer support Skill: Excellent communication skills. Notice period: Immediate joiners Only/ 15 Days. **Salary**:...

  • Customer Service Representative

    5 days ago

    Kolkata, West Bengal, India KDM Telecom Solutions Pvt Ltd Full time

    KDM India is a leading manufacturer of mobile accessories & electronic products. With the unwavering vision to be a Make in India-Make for World brand, the company provides premium mobile accessories products like earphones, neckbands, wireless speakers, mobile chargers, power banks, etc. at affordable prices. Headquartered in Mumbai, KDM India has a...

  • Customer Service Representative

    2 weeks ago

    Golpark, Kolkata, West Bengal, India Mahe Technologies Pvt. Ltd. Full time

    **Job Title: Customer Representative - UK Survey Calling Process (Fresher)** **Location**: Kolkata (Golpark) **Job Type**: Full-Time **Experience Level**: Fresher **Industry**: BPO / Call Center **Shift Timing**: UK Shift (e.g., 1:00 PM - 10:00 PM IST) **Salary**: ₹9000 to ₹15000 per month + Incentives We are hiring enthusiastic and motivated...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India Arena Animation Full time

    Job Title: Customer Support Representative Job Location: Saltlake, Sector V, Kolkata **Job Description**: We are currently seeking dedicated individuals to join our team as Customer Support Representatives. Key Responsibilities: ~ Handle customer inquiries efficiently and effectively. ~ Maintain accurate records of customer interactions. ~ Flawless...

  • Customer Service Representative

    1 day ago

    Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time

    **Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...

  • Customer Service Representative

    5 days ago

    Salt Lake, Kolkata, West Bengal, India Innov Ultra Business Services Full time

    **Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...

  • Customer Service Representative

    7 days ago

    Kolkata, West Bengal, India Venture Quest Full time

    The Customer Service Representative (CSR) will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring that customer concerns are handled promptly and professionally. This role requires strong communication skills, problem-solving abilities, and a passion for customer satisfaction. **Additional...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India Aman Design Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative based in West Bengal, India. The Customer Service Representative will be responsible for managing customer inquiries, providing customer support, ensuring customer satisfaction, handling customer service requests, and...

  • Customer Service Representative

    3 days ago

    Kolkata, West Bengal, India GOLDBROOK LIMITED Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionGOLDBROOK LIMITED is a financial services company based in Acton Trussell, Stafford, United Kingdom. We specialize in providing comprehensive financial solutions to our clients. Our expertise extends across various financial sectors, ensuring tailored services to meet individual needs. We are committed to maintaining the highest standards...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India UnoTasker Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionUno Tasker is a dynamic startup revolutionizing the Personal & Home care marketplace by seamlessly connecting customers with a wide range of personal service providers. Our platform offers a one-stop solution for services such as trusted parlors, skilled handymen, professional drivers, and experienced cooks. We are committed to enhancing...