Customer Complaint Process

**Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for **UK Complaints Voice Process.** *Eligibility: - **HSC/Graduate** with minimum **2 Years**of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: -...

**Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for **UK Complaints Handling Process.** *Eligibility: - **HSC/Graduate** with minimum **2.5 years**of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **3**year* of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits:...

**Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for **UK Complaints Handling Process.** *Eligibility: - **HSC/Graduate** with minimum **2.5 Years**of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum 3 **year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits:...

**Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for **UK Complaints Handling Process.** *Eligibility: - **HSC/Graduate** with minimum **2.5 years**of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **3**year* of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits:...

1 Job Purpose Statement To handle RBI complaints customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Take the extra mile to engage customers 2...

Hi ,Please find below mentioned JD for Role-Job Description.Complaints Manager will be responsible for managing a 20 members team. Will be handling entire Grievance Department for UPI complaints  raised through CRM-CMS, Email complaints, Social Media Complaints , App Complaints , NPCI portal complaints , Management complaints. Plan to adhere TAT for...

We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

Roles and ResponsibilitiesHandle customer complaints via email, chat, and phone calls in a timely and professional manner.Manage grievances by providing solutions or escalating issues to relevant teams when necessary.Resolve queries through effective communication with customers to ensure their satisfaction.Maintain accurate records of all interactions with...

Job Category KMBL Degree Level Bachelor s Degree Complaint Desk Manager - 811 Complaints Management Experience Required M2 M3 Location Mumbai Job Role Responsibilities Manage and resolve complaints related to 811 customers across Savings Accounts Credit Cards and Loans Handle escalated customer grievances addressed to Senior Management ...

Company: Harry Fashion LLP Location: Byculla, Mumbai **Salary**: ₹15,000 - ₹25,000 per month Job Summary: Key Responsibilities: - Use ChatGPT and other AI tools to improve response accuracy and efficiency. - Coordinate with internal teams to resolve customer issues and provide timely updates. - Maintain detailed records of complaints and track...