
Asst Manager Customer Service(central Complaints Resolution) Mumbai
1 week ago
1 Job Purpose Statement To handle RBI complaints customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Take the extra mile to engage customers 2 Duties Responsibilities o Ownership of all the RBI and customer complaints resolution o Ensure accuracy and timeliness of the complaint resolution o Resolution of centrally resolvable complaints which breach the threshold o Root cause Analysis of the complaints received and the action points for reducing the same o Liaison with the internal Teams for appropriate and workable solutions o Regular and monthly Dashboard maintenance and review with Customer Service Head
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Mumbai, India Seven Consultancy Full timeJOB DETAILS Coordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints FUNCTIONAL AREA restaurant manager, asst restaurant manager, jobs in mumbai, jobs in hotel industry, jobs in restaurant industry, jobs in bandra for...
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Asst. Manager – Customer Service
2 weeks ago
Mumbai, India Arxada Full timeArxadais a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. With a proud history of innovation dating back more than a century, we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of...
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Asst. Manager – Customer Service
1 day ago
Mumbai, Maharashtra, India Arxada Full time ₹ 12,00,000 - ₹ 24,00,000 per yearArxadais a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. With a proud history of innovation dating back more than a century, we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of...
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Customer Service
1 day ago
Mumbai, India Ebixcash Global Service Pvt Ltd Full timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Job Types**: Full-time, Regular /...
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Customer Service
1 day ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
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Customer Service Executive
7 days ago
Mumbai, India Pallavi Consultancy Full timeCustomer Service Executive Location Mumbai - Andheri Marol Qualifications Graduate Shift time - Rotational Shift Additional Skills - Excellent written and verbal communication skills. - Having 1 - 3 years of work experience into any industry - Location - Andheri - Ability to solve problems creatively and good analytical skills. - Rotational Shift and Week -...
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Customer Support Executive
5 days ago
Mumbai, Maharashtra, India Household Service Provider Full timeProfile - Customer Support Executive Salary - 15k in hand to 25k in hand Location - Andheri East, Mumbai **What You’ll Do** Position Summary: The Customer Service Executive will be responsible for providing exceptional service to customers, handling inquiries, resolving complaints, and ensuring customer satisfaction. This communication skills,...
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Customer Service Executive
5 days ago
Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**Key Responsibilities** - **Customer Interaction**: - Provide accurate information about products, services, and policies. - Build rapport with customers to enhance their experience and loyalty. - **Issue Resolution**: - Handle and resolve customer complaints or concerns efficiently. - Escalate unresolved issues to the appropriate department or manager...
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Customer Service
3 days ago
Mumbai, India UpMan Placements Full timeJob Location - Mumbai - Experience (in Years) - 3 - 6 - Job Type - Full Time **Job Description**: Core Purpose of the Role: - Handling investor / customer related queries / complaints - Managing RTA including call centre, Banking, AMC branches customer service personnel - Monitoring Service Level Agreement (SLA) of RTA including call centre, Banks -...
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▷ 15h Left! Customer Service Manager
2 weeks ago
Mumbai, India Freelancer David Santosh Stany Nazareth Full timeJob Description Customer Service Manager Mumbai Job Description: Job Title: Customer Service Manager Mumbai The Customer Service Manager will be responsible for overseeing and improving customer support operations to enhance customer satisfaction, loyalty, and retention. This role involves managing a team of customer service representatives, optimizing...