Call Centre Agent

Call Center Trainer Location: Kochi, Kerala **Salary**: ₹25,000-₹30,000/month Experience : 2-3 years as a Call Center Trainer or in a similar role Key Responsibilities: - Conduct training sessions to enhance the skills of call center staff. - Develop training materials, modules, and performance improvement plans. - Monitor trainee performance and...

**Key Responsibilities**: - Supervise and manage the call centre team to ensure smooth day-to-day operations - Monitor call performance metrics (response time, call handling, resolution rate, etc.) - Provide training, guidance, and support to call centre staff - Handle escalated customer issues and resolve complaints effectively - Ensure adherence to...

We are urgently seeking an experienced Call Centre Executive for our UK based operations Qualifications: Minimum 1 year of experience Excellent verbal communication and active listening skills. Ability to multitask and handle high call volumes in a fast-paced environment. Strong organizational skills and keen attention to detail. Track record of meeting...

.Call Centre Executives-Degree - English Speaking - Hindi Desirable **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay - Overtime pay - Performance bonus - Quarterly bonus - Shift allowance - Yearly bonus **Education**: - Bachelor's...

**1. Handle inbound calls**: - Answer incoming calls promptly and professionally, addressing subscriber queries, concerns, and technical issues in a courteous and effective manner. problems. **2. Handle outbound calls**: - Initiate outbound calls to existing subscribers to remind them of upcoming renewals, ensuring a seamless renewal process. - Proactively...

**CALL CENTRE ASSOCIATE** FRESHER/ EXPERIENCED Work Location: Infopark Kochi Employment: Permanent Skills required: Good English Speaking skill **Job Description**: Good English communication skills. **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Commuter assistance - Flexible schedule - Health insurance - Leave encashment - Life...

**1. Handle inbound calls**: - Answer incoming calls promptly and professionally, addressing subscriber queries, concerns, and technical issues in a courteous and effective manner. problems. **2. Handle outbound calls**: - Initiate outbound calls to existing subscribers to remind them of upcoming renewals, ensuring a seamless renewal process. - Proactively...

Greetings from CII MCC, We are looking for a call Centre executive Job Role: Solve customer queries, attending inbound calls, Reconciliation. Location : Cochin **Salary**: Up to ₹12,500.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Speak with the employer** +91 8089778917

Job Summary: The Call Center Executive will be the primary point of contact for customers seeking information regarding vehicle servicing, sales inquiries, bookings, and general assistance. This role requires excellent communication skills, a strong customer service orientation, and a good understanding of automotive services and sales processes. The...

Job Title: Call Center Booking Agent -US time zoneLocation: Kochi / Remote (India)Job Type: Full-Time / Rotational ShiftsJob Summary:We are seeking a reliable and customer-focused Call Center Booking Agent to manage service bookings during US business hours. The agent will handle incoming calls, assist customers with reservations, and ensure accurate data...