Call Centre Trainer

**Solace Neurobehavioral and Child Guidance Centre**is one of the best psychiatry hospitals in Kerala. We are hiring **Vocational Trainer**for our clients. Location: Kakkanad A **Vocational Trainer in a Psychiatric Hospital** plays a very important role in patient rehabilitation. Their main goal is to help patients gain practical skills, confidence, and...

We are looking for a **Call Centre Collection Executive** proficient in **Malayalam** to handle **outbound collection calls**, follow up with customers on pending payments, and maintain positive customer relationships while ensuring timely recovery. **Key Responsibilities** - Make **outbound collection calls** to customers regarding pending or overdue...

**Key Responsibilities**: - Supervise and manage the call centre team to ensure smooth day-to-day operations - Monitor call performance metrics (response time, call handling, resolution rate, etc.) - Provide training, guidance, and support to call centre staff - Handle escalated customer issues and resolve complaints effectively - Ensure adherence to...

We are looking for an experienced Call Center Trainer to design, deliver, and evaluate training programs that enhance the skills and performance of our customer service team. As a Call Center Trainer, you will play a vital role in preparing agents for success by providing them with the tools, knowledge, and confidence needed to offer exceptional service and...

**1. Handle inbound calls**: - Answer incoming calls promptly and professionally, addressing subscriber queries, concerns, and technical issues in a courteous and effective manner. problems. **2. Handle outbound calls**: - Initiate outbound calls to existing subscribers to remind them of upcoming renewals, ensuring a seamless renewal process. - Proactively...

**1. Handle inbound calls**: - Answer incoming calls promptly and professionally, addressing subscriber queries, concerns, and technical issues in a courteous and effective manner. problems. **2. Handle outbound calls**: - Initiate outbound calls to existing subscribers to remind them of upcoming renewals, ensuring a seamless renewal process. - Proactively...

Greetings from CII MCC, We are looking for a call Centre executive Job Role: Solve customer queries, attending inbound calls, Reconciliation. Location : Cochin **Salary**: Up to ₹12,500.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Speak with the employer** +91 8089778917

Job Summary: The Call Center Executive will be the primary point of contact for customers seeking information regarding vehicle servicing, sales inquiries, bookings, and general assistance. This role requires excellent communication skills, a strong customer service orientation, and a good understanding of automotive services and sales processes. The...

**Company Overview**:Unique World Robotics (UWR) is a pioneer in STEM education, robotics, and AI-based learning. We are looking for a Centre Administrator to oversee daily operations and ensure smooth execution of our educational programs in Kochi. **Responsibilities**: - Manage day-to-day operations of the center, ensuring smooth workflow. - Coordinate...

**Job : Call Center Quality Assurance (QA) Specialist** **Location**: Kaloor, Kochi **Salary**: ₹32,000 per month **Shift**: Rotational **Experience**: 4-5 years as QA in a call center **Languages**: English & Hindi Speaking Skills **Responsibilities**: - Monitor and evaluate customer interactions to ensure quality standards. - Provide feedback and...