Sales Trainer

2 days ago

Kochi Kerala, India Entri.app Full time

We are seeking an experienced and motivated **Inside Sales Trainer - Malayalam** to join our team. The Inside Sales Trainer will be responsible for **developing and delivering training programs** **that enhance the skills and performance of our inside sales team**. This role requires a deep understanding of sales techniques, product knowledge, and effective training methodologies like **Call Auditing and Call Coaching** sessions.

Responsibilities
- **Design and Develop Training Programs**:

- Create comprehensive training modules, materials, and resources tailored to the needs of the associated Category.
- Develop training content that covers sales techniques, product knowledge, objection handling, closing strategies, and customer relationship management.

**Onboarding and Orientation**:

- Lead the onboarding process for new inside sales team members, ensuring a smooth transition into their roles

**Continuous Development**:

- Stay updated on industry best practices, sales trends, and technological advancements relevant to inside sales.
- Modify training programs as needed to incorporate new insights and strategies.

**Performance Evaluation**:

- Assess the effectiveness of training programs through evaluations, quizzes, and observations.
- Provide constructive feedback to individuals and the team to drive improvement.

**Sales Coaching and Mentoring**
- Offer one-on-one coaching sessions to address individual skill gaps and improve performance by auditing calls.
- Serve as a mentor, guiding team members towards achieving their sales targets.

**Cross Functional Communication**:

- Work closely with sales managers and Product team to cascade latest product related updates to agents for adding value proposition to the product.

**Data Analysis**:

- Utilize sales data to identify trends, strengths, and areas for improvement among the inside sales team using **Leadsquare**.
- Incorporate data insights into training programs to enhance decision-making skills.
- Minimum **2 years experience** required.
- Proficient in **Malayalam**.
- **Passion for training** the team.
- Technical **proficiency with Leadsquare** and other tools.

**Working days**:6 days a week

**Location**: Entri HQ, Kakkanad, Kochi

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What's your Notice period?
- What's your current and expected Salary per month?
- How proficient are you in Sales training techniques? Explain.

**Experience**:

- Sales trainer: 2 years (required)
- Edtech industry: 2 years (required)
- Leadsquare: 2 years (required)

**Language**:

- Malayalam (preferred)

**Location**:

- Kochi, Kerala (preferred)

Work Location: In person

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