Onsite Application Support Resources

2 weeks ago


Hyderabad Telangana, India ASCENT E-DIGIT SOLUTIONS PVT LTD Full time

**Onsite Application Support Resources (EWS Solution)**: Knowledge & Experience and Certification (if applicable) Should have experience in proposed EWS Solution. 1. The resource must have adequate knowledge of the proposed platform. 2. Basic understanding of banking domain and the financial services industry is essential. 3. Ability to work with databases, design schemas, and use SQL to query data. 4. Knowledge of security principles and best practices for designing and implementing the proposed EWS Solution. 5. Ability to create clear and concise documentation for the proposed EWS Solution. 6. Ability to communicate effectively with cross-functional teams, stakeholders, and client. 7. Ability to troubleshoot issues and identify solutions for technical problems Roles and Responsibilities: 8. Daily loading of Borrower & Transaction data to the EWS servers. 9. Routine generation of EWS Alerts as per periodicity (Real-time, Near Real-time, Daily, Weekly, Monthly, Half-Yearly, Yearly etc.) and rules. 10. Documentation and Reporting of information (such as Daily Activity Statistics, System performance incidents, System architecture, configurations and key metrics) to the EWS team for review. 11. Timely resolution and mínimal disruption to services. 12. Generation of Error-free reports (such as Alert data, RFA, Fraud, etc.) for further analysis and reporting. 13. Diagnosis of Technical Issues and Troubleshooting. 14. Perform Debugging, UAT Testing, attend to audit observations including VAPT and secure configuration network. Maintaining integrity and security of Software updation and patching. 15. Provide support to end-users, including training and assistance in utilizing the EWS 16. Work with data scientists to develop, train, and validate AI/ML models that enhance the EWS solution’s capabilities. operational efficiency. 18. Monitor the performance of AI/ML models, ensuring they meet accuracy and reliability standards, and retrain models as necessary to adapt to new data or regulatory changes. 19. Ensure that the EWS solution complies with all relevant regulations and standards, including those issued by financial authorities and regulatory bodies. 20. Continuously evaluate and improve processes related to the operation and support of the EWS solution. Education Qualification: Graduate in Engineering/ MCA/ B.E/ B.Tech or equivalent or higher qualification. For More Info: No. of Resources: 1 Years of Experience: 2+ Work Location: Hyderabad. **Salary**: as per the industry Pay: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Health insurance Shift: - Day shift Work Days: - Monday to Friday Work Location: In person


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