Applications Support

2 days ago

Hyderabad Telangana, India JPMorganChase Full time

**JOB DESCRIPTION**

**Job responsibilities**
- Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root.
- Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team.
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools.
- Identify issues for escalation and communication and provide solutions to the business and technology stakeholders.
- Participates in root cause calls and drives actions to resolution with a keen focus on preventing incident.

**Required qualifications, capabilities, and skills.**
- 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.
- Experience in observability and monitoring tools and techniques.
- Experience with one or more general purpose programming languages (Python or C#) and/or automation scripting (PowerShell Script)
- Experience in observability and monitoring tools and techniques.
- Familiar with tools such as Splunk, ServiceNow, Dynatrace, etc.
- Experience in CI/CD tools like Jenkins, Bitbucket, GitLab, Terraform
- Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities.

**Preferred qualifications, capabilities, and skills**
- Experience and understanding of Genetec Security Desk
- Understanding of cloud infrastructure

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM

  • Application Support

    2 days ago

    Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Job Title /Level: Mission Control - Senior Associate / 602** **Job Description**: **Job responsibilities**: - Focuses on quick incident mitigation primarily to reduce downtime for customers. - Monitors changes going into the environment while ensuring system stability. - Provides technical leadership and decision taking for quick...

  • Applications Support

    5 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    **JOB DESCRIPTION** **Job responsibilities** - Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root. - Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team. - Assist in the monitoring of...

  • Application / Production Support

    4 days ago

    Hyderabad, Telangana, India Viswam Creative Technologies Full time

    **Role: Application / Production support** **Location: Hyderabad.** **Required Skills**: - 5+ years of experience in Application / Production support roles - Basic knowledge on SQL - Good communication skills. **Expectation of tasks**: - DRP testing co-ordination, documentation, Incident queue management, Reporting needs to be done - Analysis of repeated...

  • Audit Application Support

    5 days ago

    Hyderabad, Telangana, India Joulestowatts Full time

    **Company Name:Deloitte** **Role: Audit Application support** **Rotational shift(Must be flexible to work on rotational shift)** **Rotational week(5days working)** **Work Mode: Work from office** **Two ways cab facility will be provided** - resolution to complex queries, resolving customer issues / bug fixes and also acting as liaison between - auditors...

  • Application Support Engineer

    4 weeks ago

    Hyderabad, Telangana, India, Telangana Coforge Full time

    Role: Application Support EngineerKey Skills: Data Application Support, SQL & ETLExperience: 7 - 10 yearsLocation: HyderabadWe at Coforge are hiring Application Support Engineers with the following skillset:7+ years of experience in Application Maintenance & Support, with a focus on data-driven systems.Experience of managing Cloud Data based applications...

  • Application Support Engineer

    4 weeks ago

    Hyderabad, Telangana, India, Telangana Coforge Full time

    8+ years of experience in application maintenance and support, with a focus on data-driven systems.Experience of managing Cloud Data based applications (preferably Snowflake, Matillion or other ETL tools) especially from Support & Maintenance perspective. Experience with ITSM tools (e.g., ServiceNow, Jira) for tracking Service Requests and enhancements....

  • Senior Analyst

    2 days ago

    Hyderabad, Telangana, India Holman Full time

    About H E Services At H E Services vibrant tech Center in Hyderabad you will have the opportunity to contribute to technology innovation for Holman Automotive a leading American fleet management and automotive services company Our goal is to continue investing in people processes and facilities to ensure expansion in a way that allows us to support our...

  • Techops - Java Application Support

    2 weeks ago

    Hyderabad, Telangana, India Ekaaiva Full time

    **Experiences and Skills: - ** - **6 - 10 years of experience in Application Support for enterprise products (L3)**: - **Excellent written and verbal communication skills**: - **Working SQL and Linux/Unix knowledge**: - **Java, GIT, IntelliJ, JIRA/Zendesk/Bitbucket, Jenkins**: - **JBoss Application Server, Apache, and Oracle**: - **JSP, CSS, XML, HTML,...

  • Application Support Analyst

    2 days ago

    Hyderabad, Telangana, , India Exaze Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Brief:  At Exaze, we constantly seek exciting talent to join an organization that believes in nurturing dreamers, innovators, and doers willing to expand their horizons in the software industry. To be successful in this role, the candidate should have excellent communication skills and be able to understand requirements and ask questions to clarify...

  • Application Support

    1 day ago

    Hyderabad, Telangana, India Hire Wings Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Provide L2 application support for the trading platform accessed via Citrix Workspace, ensuring high availability and optimal performance.• Troubleshoot and resolve issues related to Citrix Workspace, backend databases, and the trading application environment.• Monitor application and database health, availability, and performance using relevant...