Audit Application Support

5 days ago

Hyderabad Telangana, India Joulestowatts Full time

**Company Name:Deloitte**

**Role: Audit Application support**

**Rotational shift(Must be flexible to work on rotational shift)**

**Rotational week(5days working)**

**Work Mode: Work from office**

**Two ways cab facility will be provided**
- resolution to complex queries, resolving customer issues / bug fixes and also acting as liaison between
- auditors and engineering teams. Works in a 24*7 support environment demonstrating excellent
- communication skills. 'This process involves providing Level 1 remote support on Application products /
- systems. This includes resolution of queries which are of high complexities across multiple geographies.
- therefore members need to clearly understand and comprehend the knowledge available and provide
- resolution.

**Roles and Responsibilities**:

- Excellent verbal and written communication skills.
- Stay up to date with outage, knowledge update alerts that are communicated on a need basis.
- Adhere to contact quality guidelines.
- Excellent decision making skills to ensure optimum customer satisfaction.
- Excellent troubleshooting skills to diagnose and resolve/address customer issues/requests.
- Display excellent customer service skills and attitude on each and every interaction.
- Constantly strive to meet or exceed the goals/KPIs.

Demonstrate flexibility in working in different shifts. This team works 24x7.
- Self-disciplined in order to adhere to the schedule published.
- Identify knowledge gaps and submit corrections/updates and new knowledge documents.
- Should be able to mentor new hires

Generic Trainings
- Be a better listener

**Requirement**

Non IT(Engineer's not accepted)

IT(Engineer's Accepted)

**Important(Must be fluent in English-Excellent communication skill)**

Pay: ₹300,000.00 - ₹550,000.00 per year

**Benefits**:

- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

**Education**:

- Bachelor's (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

  • Application Support Engineer

    4 weeks ago

    Hyderabad, Telangana, India, Telangana Coforge Full time

    8+ years of experience in application maintenance and support, with a focus on data-driven systems.Experience of managing Cloud Data based applications (preferably Snowflake, Matillion or other ETL tools) especially from Support & Maintenance perspective. Experience with ITSM tools (e.g., ServiceNow, Jira) for tracking Service Requests and enhancements....

  • Application Support Engineer

    4 weeks ago

    Hyderabad, Telangana, India, Telangana Coforge Full time

    Role: Application Support EngineerKey Skills: Data Application Support, SQL & ETLExperience: 7 - 10 yearsLocation: HyderabadWe at Coforge are hiring Application Support Engineers with the following skillset:7+ years of experience in Application Maintenance & Support, with a focus on data-driven systems.Experience of managing Cloud Data based applications...

  • Application Support

    2 days ago

    Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Job Title /Level: Mission Control - Senior Associate / 602** **Job Description**: **Job responsibilities**: - Focuses on quick incident mitigation primarily to reduce downtime for customers. - Monitors changes going into the environment while ensuring system stability. - Provides technical leadership and decision taking for quick...

  • Applications Support

    5 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    **JOB DESCRIPTION** **Job responsibilities** - Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root. - Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team. - Assist in the monitoring of...

  • Audit Associate

    5 days ago

    Hyderabad, Telangana, India Ivy CompTech Full time

    **Key Responsibilities**: To support audit delivery on all retail audits across Ladbrokes and coral group. Extensive knowledge on the retail audits and audit process adherence. Audit cycle governance and compliance reporting. Direct contact for the investigation teams and customers. Point of contact for multiple loss prevention audits for the business. To...

  • Applications Support

    2 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    **JOB DESCRIPTION** **Job responsibilities** - Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root. - Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team. - Assist in the monitoring of...

  • Audit Associate

    5 days ago

    Hyderabad, Telangana, India Ivy CompTech Full time

    As an Audit Associate, you will contribute to various phases and activities of the software development process or software testing. Working with the Tech Lead, software engineers, internal partners, and stakeholders, you will be comfortable working in a fast-paced environment and multitasking. **What you will do** - To support audit delivery on all retail...

  • Auditor, Internal Audit

    2 weeks ago

    Hyderabad, Telangana, India Qualcomm Full time

    **Company**: Qualcomm India Private Limited **Job Area**: Finance & Accounting Group, Finance & Accounting Group > Internal Audit **General Summary**: Qualcomm is a company of inventors that unlocked 5G - ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is...

  • Application Support Engineer

    4 weeks ago

    Hyderabad, India Coforge Full time

    Role: Application Support EngineerKey Skills: Data Application Support, SQL & ETLExperience: 7 - 10 yearsLocation: HyderabadWe at Coforge are hiring Application Support Engineers with the following skillset:7+ years of experience in Application Maintenance & Support, with a focus on data-driven systems.Experience of managing Cloud Data based applications...

  • Application Support Engineer

    4 weeks ago

    Hyderabad, India Coforge Full time

    Role: Application Support EngineerKey Skills: Data Application Support, SQL & ETLExperience: 7 - 10 yearsLocation: HyderabadWe at Coforge are hiring Application Support Engineers with the following skillset:7+ years of experience in Application Maintenance & Support, with a focus on data-driven systems.Experience of managing Cloud Data based applications...