Application Support Engineer
4 weeks ago
- 8+ years of experience in application maintenance and support, with a focus on data-driven systems.
- Experience of managing Cloud Data based applications (preferably Snowflake, Matillion or other ETL tools) especially from Support & Maintenance perspective.
- Experience with ITSM tools (e.g., ServiceNow, Jira) for tracking Service Requests and enhancements. Performing Root Cause analysis and taking steps to reduce recurring incidents.
- Collaborate with cross-functional teams including Data Engineers, Data Architects and business analysts to ensure seamless application operations. Manage application upgrades, patches, and configuration changes. Develop and maintain documentation for application architecture, support procedures, and troubleshooting guides.
- Ensure compliance with SLAs, security policies, and audit requirements.
- Should have some technical background in SQL, ETL, building data pipelines using cloud based data tools/Technologies
- Excellent problem-solving, communication, and stakeholder management skills.
- Understanding of support processes, particularly ITIL knowledge.
- Familiar with Incident, Change, Problem, RCA, and MTTR management processes.
- Demonstrate problem-solving approach.
- Data analysis and data manipulation skills
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Application Support Engineer
4 weeks ago
Hyderabad, Telangana, India, Telangana Coforge Full timeRole: Application Support EngineerKey Skills: Data Application Support, SQL & ETLExperience: 7 - 10 yearsLocation: HyderabadWe at Coforge are hiring Application Support Engineers with the following skillset:7+ years of experience in Application Maintenance & Support, with a focus on data-driven systems.Experience of managing Cloud Data based applications...
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Application Support Engineer
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Application Support Engineer
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Application Support Engineer
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7 days ago
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Application Support Engineer
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Hyderabad, Telangana, India Decisions Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDecisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results,...
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