Application Support

23 hours ago

Hyderabad Telangana, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

**Job Title /Level: Mission Control - Senior Associate / 602**

**Job Description**:
**Job responsibilities**:

- Focuses on quick incident mitigation primarily to reduce downtime for customers.
- Monitors changes going into the environment while ensuring system stability.
- Provides technical leadership and decision taking for quick service restorations.
- Drives Technical Bridges with information from monitoring and other specific tools.
- Key decision taker in terms of failovers, isolating problematic component such as Datacenter, clusters, pools, regions thereby preserving customer experiences.
- Performs targeted flow-triage during major incidents using tools expertise.

**Required qualifications, capabilities, and skills**:

- Bachelor’s degree in computer science / Information Systems / Engineering or related disciplines with 8+ years of Application Support experience.
- Specific knowledge of IT infrastructure including networks, storage networks, load balancing, server clustering, databases, and micro service architecture.
- Good communications skills - managing global bridges/ writing executive notifications.
- Experience working with geographically distributed and culturally diverse workgroups.
- Ability to multi-task (e.g., listening, writing, reviewing, and sending executive communications) and work flexibly in response to changing demands.
- Ability to provide weekend support as part of shift-based coverage.
- Hands-on with technical operations - high pressure shift environment.

**Preferred qualifications, capabilities, and skills**:

- Previously worked in an Application Support at a financial services firm or consulting firm supporting financial firms.
- Consumer banking experience is preferred.
- Customer centric - preferable from technical support roles and/or professional services.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

  • Application Support

    4 days ago

    Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This role requires a wide variety of strengths and capabilities, including: - Hands on Experience in Application Support/ Production Support, Database exposure-oracle, design, run & optimize SQL queries, writing Splunk queries, Unix/Linux, automation exposure-ansible, python. - BS/BA degree or equivalent experience - Working knowledge...

  • Applications Support

    5 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    **JOB DESCRIPTION** **Job responsibilities** - Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root. - Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team. - Assist in the monitoring of...

  • Applications Support

    6 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    **Job responsibilities** - Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root. - Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team. - Assist in the monitoring of production environments...

  • Applications Support

    2 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    **JOB DESCRIPTION** **Job responsibilities** - Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root. - Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team. - Assist in the monitoring of...

  • Application / Production Support

    3 days ago

    Hyderabad, Telangana, India Viswam Creative Technologies Full time

    **Role: Application / Production support** **Location: Hyderabad.** **Required Skills**: - 5+ years of experience in Application / Production support roles - Basic knowledge on SQL - Good communication skills. **Expectation of tasks**: - DRP testing co-ordination, documentation, Incident queue management, Reporting needs to be done - Analysis of repeated...

  • Techops (Java Application Support)

    2 weeks ago

    Hyderabad, Telangana, India LogFix SCM Solutions Pvt Ltd Full time

    **Job Title: TechOps (Java Application Support)** Exp: 6 to 10 Yrs Experiences and Skills: - 6 - 10 years of experience in Application Support for enterprise products (L3) - Excellent written and verbal communication skills - Working SQL and Linux/Unix knowledge - Java, GIT, IntelliJ, JIRA/Zendesk/Bitbucket, Jenkins - JBoss Application Server, Apache, and...

  • Audit Application Support

    5 days ago

    Hyderabad, Telangana, India Joulestowatts Full time

    **Company Name:Deloitte** **Role: Audit Application support** **Rotational shift(Must be flexible to work on rotational shift)** **Rotational week(5days working)** **Work Mode: Work from office** **Two ways cab facility will be provided** - resolution to complex queries, resolving customer issues / bug fixes and also acting as liaison between - auditors...

  • Application Support Specialist

    7 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Application Support SpecialistAbout the RoleWe are seeking a skilled Application Support Specialist to join our team. In this role, you will be responsible for providing top-notch support to our customers, ensuring their applications run smoothly and efficiently.Required Skills and QualificationsL2 support experience in a large user community with...

  • Application Support

    7 days ago

    Hyderabad, Telangana, India ECS | Enterprise Change Specialists Full time ₹ 15,00,000 - ₹ 20,00,000 per year

     Job Summary We are looking for an experienced Oracle Flexcube (FCUB) Application Support Consultant to provide end-to-end support for core banking solutions. The role involves handling production support, UAT cycles, system enhancements, and new requirements through web services, APIs, and application development. The consultant will ensure seamless...

  • Techops - Java Application Support

    1 week ago

    Hyderabad, Telangana, India Ekaaiva Full time

    **Experiences and Skills: - ** - **6 - 10 years of experience in Application Support for enterprise products (L3)**: - **Excellent written and verbal communication skills**: - **Working SQL and Linux/Unix knowledge**: - **Java, GIT, IntelliJ, JIRA/Zendesk/Bitbucket, Jenkins**: - **JBoss Application Server, Apache, and Oracle**: - **JSP, CSS, XML, HTML,...