Restaurant Kitchen Assistant

The roles and responsibilities of a KOT (Kitchen Order Ticket) operator vary depending on the specific establishment and its operational procedures. However, here are some common roles and responsibilities associated with the position:

- **Order Management**: The primary responsibility of a KOT operator is to manage incoming orders from the servers or waitstaff. This includes accurately recording orders, ensuring they are correctly entered into the kitchen system, and prioritizing orders based on factors like time of receipt and table number.
- **Communication**: The KOT operator serves as a crucial link between the front-of-house staff (servers, hosts) and the kitchen staff. They must effectively communicate order details, special requests, modifications, and any other relevant information to ensure that dishes are prepared accurately.
- **Organization**: Keeping the kitchen organized is essential for efficiency. The KOT operator may be responsible for organizing and managing the flow of orders to ensure they are prepared and delivered in a timely manner. This may involve coordinating with chefs and other kitchen staff to manage workload and avoid bottlenecks.
- **Accuracy and Attention to Detail**: Precision is vital in this role. KOT operators must accurately transcribe orders, paying close attention to special requests, dietary restrictions, and any modifications. Errors in order entry can lead to delays, customer dissatisfaction, and waste.
- **Prioritization**: During busy periods, the kitchen can become overwhelmed with orders. The KOT operator must prioritize orders based on factors like dining room activity, order complexity, and customer wait times. This ensures that high-priority orders are prepared promptly.
- **Problem Solving**: In fast-paced environments, issues and complications can arise. The KOT operator should be able to quickly resolve problems such as incorrect orders, missing items, or kitchen errors. They may need to liaise with both front-of-house and kitchen staff to find solutions.
- **Quality Control**: Maintaining quality standards is crucial for customer satisfaction. The KOT operator may be responsible for conducting quality checks on outgoing orders to ensure that they meet the restaurant's standards before being served to customers.
- **Technology Proficiency**: Many restaurants use digital systems for order management. The KOT operator should be proficient in using these systems, including order entry software, kitchen display systems (KDS), and any other technology relevant to the role.
- **Team Collaboration**: Effective teamwork is essential in a restaurant environment. The KOT operator should collaborate closely with servers, chefs, and other kitchen staff to ensure smooth operations and timely order fulfillment.
- **Cleanliness and Hygiene**: While the primary focus is on order management, KOT operators may also be responsible for maintaining cleanliness and hygiene standards in the kitchen area. This could involve tasks such as organizing workstations, disposing of waste, and adhering to food safety regulations.

Overall, the KOT operator plays a critical role in ensuring efficient communication and coordination between the front-of-house and kitchen staff, ultimately contributing to a positive dining experience for customers.

**Salary**: From ₹13,500.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay

**Experience**:

- Hospitality: 2 years (preferred)

Ability to Commute:

- Gurgaon, Haryana (required)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9818158381