Restaurant Captain

3 days ago


Gurugram Haryana, India Fraterniti foods pvt ltd Full time

**Job Summary**:
**Key Responsibilities**:

- Supervise and guide service staff during operations.
- Welcome guests warmly and ensure excellent service standards throughout their dining experience.
- Coordinate with the kitchen and bar to ensure timely and accurate order delivery.
- Handle guest complaints and feedback professionally.
- Train new team members and ensure ongoing team performance.
- Assist in table settings, reservations, and shift planning.
- Monitor cleanliness, hygiene, and presentation of the dining area.
- Suggest menu items and promote upselling of food and beverages.
- Ensure adherence to safety and hygiene protocols.

**Requirements**:

- Minimum 2-3 years of experience in a similar role in a hotel or restaurant.
- Strong knowledge of food and beverage service techniques.
- Excellent interpersonal and leadership skills.
- Ability to handle pressure and resolve guest issues effectively.
- Diploma/degree in Hotel Management or equivalent preferred.
- Flexible to work shifts, weekends, and holidays.

**Benefits**:

- Competitive salary
- Meals on duty
- Uniform and laundry service
- Staff accommodation (if applicable)
- Training and career development opportunities

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Work Location: In person


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